KONA LHe crash Mac pro on startup.

[Bob Zelin]

use slot 3. There is an expansion slot utiility that lets you select the number of “lanes” per slot (it’s dynamic, and not fixed like the Quad) – and I am not that familiar with how to do it, so for now, use slot 3, which is safe for the Kona card, no matter what.

Bob Zelin

[Mike Johnson]

that’s the one I used…

Can this be QT 7.1.3 related or something?

[Gary Adcock]

[Mike Johnson] “I just moved over the card this morning from my G5 quad, it been working fine there.
Now the whole system freeze on startup. What have I missed?”

you missed the PCI expansion slot utility….

Remove the card
Restart
go to

System> Library > Core Services > Expansion slot Utility
Choose #2 and save

shut down and reinstall the Kona card
reboot and reinstall the software and all should be fine

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows

[Mike Johnson]

ohh.. I totally missed this… will give it a go!

Thanks!

[Bart Harrison]

Mike,

How much RAM do you have in the system ? Do you have a SCSI of Fibre Channel card in the system. I’m putting together a 3.0 MacPro with LHe/Celerity and it’s giving me fits. It’ll start but locks up hard under a load. The only way it’s stable is to reduce the RAM to 1GB (the recommended 2GB didn’t do the trick).

Oh the wonders of new technology !!

Bart

– – – – – – – – – – – – –
Bart Harrison
MPA – The HD Suite

America’s VAR
TurnKey Editing Systems, Storage Area Networks
HD Consulting, Production & Post, Exhibition & Distribution
http://www.mpa.net
954-894-1221

[Mike Johnson]

Its 1 GB RAM no other cards.

I’ve heard about the 2 GB limit aswell…

[Bart Harrison]

Two 512MB strips of RAM ? Have you tried reseating all the cards including the RAM risers ? Have you tried zapping the PRAM (cmd-option-P-R) ?

Bart

– – – – – – – – – – – – –
Bart Harrison
MPA – The HD Suite

America’s VAR
TurnKey Editing Systems, Storage Area Networks
HD Consulting, Production & Post, Exhibition & Distribution
http://www.mpa.net
954-894-1221

[Mike Johnson]

the solution was what Gary suggested.

I set the PCI expansion slot utility to #2.

Then rebooted and it boosted the slot from x4 to x8 times, another restart and it was a go.

[Aja Sales department]

Hi,

In the hopes to eliminate this potential configuration issue for others as they migrate to the new Mac Pro, the information Gary provided is in the READ-ME of our 3.0 driver, as follows:

PCIe Slot Configuration Notes for Mac Pro Computers

The default Apple factory configuration of PCIe slots in a Mac Pro has slot 4 set as a x4 lane, slot 3 as a x4 lane, slot 2 as a x1 lane and slot 1 as a x16 lane. For proper operation, place the KONA card in slot 3 and your HBA card (RAID controller) in slot 4 of the Mac Pro machines.

For a detailed explanation on how slots can be configured in a Mac Pro, users should visit the following Apple website and its associated links:

https://developer.apple.com/documentation/Hardware/Conceptual/HWtech_PCI/Articles/ pci_implementation.html#//apple_ref/doc/uid/TP40003937-DontLinkElementID_3

If you are unsure of the slot configuration as used in your machine, it can be determined by using the The Expansion Slot Utility, found in the following directory location on your Mac Pro: /System/Library/CoreServices. Occasionally, users may purchase a Mac Pro and find that the slots are not configured to the standard factory defaults; checking the configuration with the Expansion Slot Utility allows you to verify the setting is as desired (sample screenshot contained in Release Notes).

Thank you,

—
AJA Video Systems
(530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com

[Olivier Jean]

Hi Bart,

i don’t know if you do recall but i had a simillar problem
2 weeks ago, Atto hasn’t fixed their drivers yet..

i had better luck with the Apple 2 GB card, granted not the same bandwith but it was stable.

Might want to give it a go in the meantime.

Regards
Olivier Jean
Video Sales Consultant
Apple Certified Trainer Final Cut Pro 5
Powermedia Systems
Sydney Australia