Kona LH can’t find easy setups

[Bob Zelin]

Well here is one for you (maybe two for you) –

1) did you LOAD the AJA drivers for this, or did you just plug in the card, and assume that it was going to show up ? (you can download the drivers from the AJA website).

2) The Educational release of FCP will NOT work with the AJA drivers. You can load the AJA drivers all day long, and they will not show up if you have the educational version of FCP.

Bob Zelin

[Ethan Cooper]

Dearest Bob,
Try to be helpful and not condescending. Sometimes even professionals run into problems with new gear. The last thing I want to read after posting a problem on these boards is a half thought out response from someone who obviously failed to fully read or fully comprehend the origional problem. Case in point:

“1) did you LOAD the AJA drivers for this, or did you just plug in the card, and assume that it was going to show up ? (you can download the drivers from the AJA website).”

Yes I LOADED the drivers… as I clearly stated in my origional post, I had uninstalled all things BlackMagic and installed all things Kona. Installed is another way of saying LOAD. Possibly this went over your head. I stated that I was coming over from a BlackMagic based platform, I would assume you might infer that I had installed and used a capture card before getting this Kona.
Furthermore, I also clearly stated that I was able to see all of the Easy Setup files for the Kona grouped in with the rest of the Easy Setup files that shipped with FCP but somehow FCP could not. Again, I would assume that you would figure out that if I could see these Kona Easy Setup files (KONA files mind you) that I must have LOADED them from somewhere.

And who said anything about running the Educational version of FCP?

Try unloading your head from your arse. It might be easier to fully read and understand questions once you do.

I fixed my little problem by uninstalling the Kona drivers, re-uninstalling the BlackMagic drivers and then installing the Kona drivers again. I trashed my old FCP prefs for good measure too. All is well now.

[Bob Zelin]

Sorry Ethan, but I just went thru an install with an educational version of FCP, and the client was screaming that they could not see any of the easy setups, and I had them install them over and over and over again, thinking “what the hell could they be doing wrong” – when they did not have a full release of FCP. I am not in front of your system, and I have no idea of what you do, and do not have.

I will always try to be helpful to you and everyone else, but I will always be a smart ass.

Bob Zelin

[Steve Covello]

Ethan –

Bob is one of the smartest smart-asses I have encountered, and as much I dislike his overuse of capital letters, he has been instrumentally helpful in ways most people tend not to be, meaning, that he is willing to share his knowledge openly as member of a community. So hold your nose as you read, I suppose.

As to your problem, it sounds like a permissions issue, perhaps. When you installed the drivers, were logged in as Administrator? Seems obvious, but anytime an app can’t “see” or read/write a preference of some sort, it’s usually a permissions thing.

steve covello
double wide post

[Ian Karr]

Hi there…

If you’re using the new drivers with FCP 4.5, you’ll need to download the “legacy” presets from the website. I had the same problem and Kona Support told me that the new drivers only install presets in FCP 5.X. Apparently something changed in how FCP presets are handled. Worked like a charm.

Also, as they say here in NY….not for nuthin’….AJA has great tech support people that actually answer the phone and know what they’re talking about. I know that sometimes calling tech support is like admitting defeat :).

[Scott Davis]

Do you have “show all” selected in the easy setup dialog box.

Scott Davis

[Ethan Cooper]

Hey guys, if you haven’t noticed (and some of you havent) I’ve already stated in my second post that I fixed the problem and explained how. Thanks for your helpfulness.