Ki Pro and wireless control

[Jeremy Garchow]

Is the SSID public?

[David Smith]

[Jeremy Garchow] “Is the SSID public?
“

Hi Jeremy,

Just to make sure I understand your question…. public as in not hidden, correct?

If so, yes, the SSID is public. It appears in the list of available wireless networks on my computers and is also listed by both of my Ki Pros as available.

The SSID uses only upper and lower case letters. No spaces or special characters. Same with the password. (anticipating a different question)

Thanks!
David

[Jeremy Garchow]

[David Smith] “public as in not hidden, correct?”

Exactly. You aren’t hooked up to ethernet as well, are you?

[David Smith]

[Jeremy Garchow] “[David Smith] “public as in not hidden, correct?”

Exactly. You aren’t hooked up to ethernet as well, are you?
“

No. I’ve tried setting the Ki Pro from the front panel, and also using the Wireless page in the GUI, and then unplugging the ethernet cable after applying the settings.

Thanks!
David

[Jeremy Garchow]

It sounds like you might not be getting the wireless signal. Use the front control panel so the Ki doesn’t get confused on where to grab an IP.

make sure and restart the Ki before proceeding.

[David Smith]

[Jeremy Garchow] “It sounds like you might not be getting the wireless signal. Use the front control panel so the Ki doesn’t get confused on where to grab an IP.

make sure and restart the Ki before proceeding.”

Thanks Jeremy, I have indeed tried that, and did so again at your prompting. No go. The Ki Pros do see the network. (config menu 53.0) and they do assign the found network when chosen (config menu 53.2). I set up a second access point just to make sure, and they see both networks and switch between them when asked to.

Tell me please, have you ever gotten this to work?

Can anyone suggest a valid static IP address and subnet mask so I can try that instead of the DHCP? Nothing I’ve tried works, but I don’t really know much about network protocols.

[Jeremy Garchow]

[David Smith] “Tell me please, have you ever gotten this to work?”

Yeah, via a computer, an iPhone and iPad on the regular.

is this is a small office network? Big Office? home? Basically, how many computers on your network?

[Wolfgang Schabhuettl]

same problem for month with 2 kipro 🙁

static IP address

my router ( apple capsule ) tell me
the kipro is connected ( see the MAC-adress )

but no connection from a browser

plugd LAN is working well

same with 1.11 or 2.0 firmware

wolfgang

[David Smith]

[Jeremy Garchow] “[David Smith] “Tell me please, have you ever gotten this to work?”

Yeah, via a computer, an iPhone and iPad on the regular.

is this is a small office network? Big Office? home? Basically, how many computers on your network?
“

Well that gave me some hope and I’ve found the problem! They did not like my WEP security. I opened the network and it worked. Reset the WEP password and it stopped working. I changed the security to WPA2 and it works!

Just for fun I tried a WEP setting with a different password. No go. Reset to WPA2, works fine with the same password.

Thank you very much for your time and thoughtfulness Jeremy, much appreciated.

David

[Jeremy Garchow]

[David Smith] “Well that gave me some hope and I’ve found the problem!”

Good sletuhing. I guess I have never tried WEP as all the ones I have used have been WPA.

Jeremy