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  • Kernel panics on MacPro

    Posted by Hans Vernhout on June 28, 2008 at 9:43 am

    I hope someone with some insight in OS X Leopard / Unix can chime in. We are experiencing irregular kernel panics on our 2x 3 GHz Quad-Core Intel Xeon Mac Pro (2008 model) with 16 GB 800 MHz DDR2 F8-DIMM from OWC.

    We have all the software updates.

    Most of the times a process called mdworker crashes. Any idea what might be the problem?

    PROBLEM DETAILS:

    Sat Jun 28 10:59:57 2008
    panic(cpu 1 caller 0x001A8CD4): Kernel trap at 0x00197f9c, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0x8e504000, CR3: 0x00d3c000, CR4: 0x00000660
    EAX: 0x88a3b042, EBX: 0x000005a8, ECX: 0x0000016a, EDX: 0x000005a8
    CR2: 0x8e504000, EBP: 0x839eedd8, ESI: 0x88a3b042, EDI: 0x8e504000
    EFL: 0x00010206, EIP: 0x00197f9c, CS: 0x00000008, DS: 0x00000010
    Error code: 0x00000002

    Backtrace, Format – Frame : Return Address (4 potential args on stack)
    0x839eebd8 : 0x12b0fa (0x459294 0x839eec0c 0x133243 0x0)
    0x839eec28 : 0x1a8cd4 (0x4627fc 0x197f9c 0xe 0x461fac)
    0x839eed08 : 0x19ede5 (0x839eed20 0x0 0x839eedd8 0x197f9c)
    0x839eed18 : 0x197f9c (0xe 0x48 0x70 0x10)
    0x839eedd8 : 0x3800d7 (0x88a3b042 0x8e504000 0x5a8 0x37f627)
    0x839eee48 : 0x38040e (0x88a3b042 0x0 0x5a8 0x1b2bba00)
    0x839eee68 : 0x8380c89b (0x88a3b042 0x5a8 0x1b2bba00 0x20000)
    0x839eeeb8 : 0x8380eb8b (0x889c2d00 0x2 0x15d79030 0x15d79030)
    0x839ef468 : 0x3a6ad1 (0x0 0x8881eb00 0x15d79030 0x0)
    0x839ef508 : 0x3b9a04 (0x162d4990 0x0 0x0 0x88b96a00)
    0x839ef5b8 : 0x83821b85 (0x162d4990 0x839ef60c 0x88b96a00 0x0)
    0x839ef658 : 0x83822afd (0x1591c004 0x839ef6f0 0x0 0x0)
    0x839ef718 : 0x83822f0d (0x1591c004 0x0 0x162d6004 0x1d)
    0x839ef768 : 0x83824aa6 (0x1591c004 0x0 0x162d6004 0x1d)
    0x839ef7e8 : 0x838184bd (0x1591c004 0x1 0x41e913 0xe93f)
    0x839ef868 : 0x8381889c (0x1591c004 0x15697004 0x0 0x41e913)
    Backtrace continues…
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.filesystems.afpfs(8.5.6)@0x83815000->0x83859fff
    com.apple.nke.asp_tcp(4.6.2)@0x8380b000->0x83814fff

    BSD process name corresponding to current thread: mdworker

    Mac OS version:
    9D34

    Kernel version:
    Darwin Kernel Version 9.3.0: Fri May 23 00:49:16 PDT 2008; root:xnu-1228.5.18~1/RELEASE_I386
    System model name: MacPro3,1 (Mac-F42C88C8)

    SYSTEM CONFIGURATION:

    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 16 GB
    Graphics: kHW_ATIrv630Item, ATI Radeon HD 2600, spdisplays_pcie_device, 256 MB
    Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser B/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser B/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz
    Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz
    Bluetooth: Version 2.1.0f17, 2 service, 1 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    Network Service: Ethernet 2, Ethernet, en1
    PCI Card: pci1000,646, sppci_fibrechannel, Slot-4
    PCI Card: pci1000,646, sppci_fibrechannel, Slot-4
    PCI Card: ATI Radeon HD 2600, display, Slot-1
    Serial ATA Device: ST3500630AS P, 465,76 GB
    Parallel ATA Device: OPTIARC DVD RW AD-7170A, 6,92 GB
    USB Device: hub_device, high_speed, 500 mA
    USB Device: hub_device, high_speed, 500 mA
    USB Device: Keyboard Hub, Apple, Inc., high_speed, 500 mA
    USB Device: Apple Optical USB Mouse, Primax Electronics, low_speed, 100 mA
    USB Device: Apple Keyboard, Apple, Inc, low_speed, 100 mA
    USB Device: ShuttlePRO v2, Contour Design, low_speed, 500 mA
    USB Device: vendor_device, high_speed, 500 mA
    USB Device: SideWinder Force Feedback 2 Joystick, Microsoft, full_speed, 500 mA
    USB Device: hub_device, high_speed, 500 mA
    USB Device: PTZ-930, Tablet, full_speed, 500 mA
    USB Device: ProtectExecuter, Syncrosoft, full_speed, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
    FireWire Device: built-in_hub, unknown_value, unknown_speed

    Any insight is wellcome!

    Kind regards,

    Hans Vernhout
    Director / lighting cameraman
    The Netherlands

    Craig Alan replied 17 years, 10 months ago 3 Members · 3 Replies
  • 3 Replies
  • Andre Simons

    June 28, 2008 at 5:31 pm

    The mdworker process is part of Spotlight.

    I notice AFP in the backtrace. That seems odd.

  • Hans Vernhout

    June 28, 2008 at 5:56 pm

    Thanks André,

    [Andre Simons] “The mdworker process is part of Spotlight. “

    Would it help to let Spotlight re-index?

    [Andre Simons] “I notice AFP in the backtrace. That seems odd.”

    I’m a newbie with OS X. Why is AFP in the backtrace odd? Is there anything we can check or change to get rid of the crashes?

    How likely is it that a bad memory module could be the culprit? Or does the log point in another direction? The memory worked flawlessly for some month.

    Thanks for your time!

    Kind regards,

    Hans Vernhout
    Director / lighting cameraman
    The Netherlands

  • Craig Alan

    June 28, 2008 at 10:37 pm

    Hi Hans, I’ve been on Macs for many years. I’ve been through kernel panics. Never have I had anyone read the log and been of help. Not saying it can’t be done, but not too commonly. Maybe yours is specific enough, don’t know. Random suggestions: Repair permissions and run a hardware check using the install disc that came with the Mac. If it’s the ram, there are ram check software programs. Do a search. You might try removing all the extra modules and see if the panics go away. If so, re- install them in pairs one pair at a time and test. Monitor the temperature of the drives with smart software make sure nothing is overheating. Try unplugging all usb, firewire devices and seeing if that stops the panics. If so, plug them back in one at a time to determine which is the culprit. You might also try a fresh install of the OS. Make sure all your cards and other devices have latest firmware. Do a search for each card, device to see if others are having same problem.

    OSX 10.4.11; Quicksilver Dual 1 gig; G5 dual 2.5 gig; FCP 4.5, 3.0.4; Sony camcorder vx2000/pd170;Canon xl2; Pana consumer cams; write professionally for a variety of media;teach video production in L.A.

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