Just got an OWC 12TB Thunderbay Raid 5……

[Jon Schilling]

Paul,

Since nobody else has chimed in yet….

I would hope that you’ve called OWC/Macsales by now, you spent good money, they should fully support your efforts to make it work.

Jonathan Schilling
Senior Sales Manager
Proavio Storage by Enhance Technology Inc.
12221 Florence Ave.
Santa Fe Springs, CA 90670
Dir: 562-777-3498
Main: 562-777-3488 X106
Fax: 562-777-3499
Email: jon@proavio.com

[Bob Zelin]

that’s right Paul –
isn’t there someone at OWC that can answer your questions ? Dare I ask, are we saying that companies like Proavio, G-Tech, Sonnet, Maxx Digital, JMR, etc. actually have someone to ASK QUESTIONS on how to use their product, but OWC doesn’t ? Tell me it’s not so ! Isn’t there a support # to simply call and ask them what is best ?

how about this phone # for OWC ?
Tech Support:
800-275-4576

Let me know.

Bob Zelin

Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com

[Neil Sadwelkar]

OWC has great tech support as well as videos for the installation of most of their products.
Like this one for the Thunderbay
https://eshop.macsales.com/installvideos/enc_owc_thunderbay4_hdd_m/

And they also have live chat support.

———————————–
Neil Sadwelkar
neilsadwelkar.blogspot.com
twitter: fcpguru
FCP Editor, Edit systems consultant
Mumbai India

[Scott Gold]

Going between this or the Promise Pegasus2. Which are more reliable?

[David Roth weiss]

[Scott Gold] “Going between this or the Promise Pegasus2. Which are more reliable?”

And, while you’re at it, how about asking if anyone knows what the meaning of life is… 🙂

No one in the world can possibly answer your question with any real degree of accuracy Scott – simply assume that because they are both Thunderbolt-2 technology, and that neither requires a controller card, they should be virtually identical, both in terms of performance and reliability, if both use the same hard drives internally. You should ask about the hard drives, then come back and ask again, as the hard drives themselves are much more important than the enclosures themselves in this case.

David Roth Weiss
Director/Editor/Colorist
David Weiss Productions

David is a Creative COW contributing editor and a forum host of the Apple Final Cut Pro forum.