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Activity Forums VEGAS Pro Issue with clips from new dash cam

  • Issue with clips from new dash cam

    Posted by Rick Antonio on August 8, 2023 at 11:57 pm

    I have a new 4-channel dash cam (VANTRUE Nexus 5) and the clips all play fine on my laptop’s player (wmp classic), but when I try to drag and drop the files onto my timeline (Vegas Pro 15), all I get is a single audio track.

    On all of my other (older) dash cams, I get both a video and audio track.

    What am I missing here?

    Aivis Zons
    replied 1 month, 2 weeks ago
    2 Members · 6 Replies
  • 6 Replies
  • Aivis Zons

    August 9, 2023 at 10:41 am

    What’s the file format of your clips?

    My guess is that’s where the problem lies. You can try going into Options -> Preferences -> File I/O and enable MVK reader if that’s the format, but this is just a guess.

    If it’s not the MKV setting – you’ll likely have to convert these clips before using in Vegas. Maybe check if you can change the recording file format in your dash cam settings.

  • Rick Antonio

    August 9, 2023 at 12:57 pm

    They’re all MP4 files (same as with my other dash cams where the files work fine)
    From what I’ve read, it may have sumthin to do with H.265 (whatever that means)

  • Aivis Zons

    August 9, 2023 at 4:46 pm

    H.265 is the video codec. Compared to the more common H.264 it’s more efficient in space, compression, quality, but requires more processing power.

    H.265 does have some complications with Vegas, especially older versions where I believe it’s straight up not supported. Personally haven’t encountered any issues on latest version.
    Your other dash cams likely used H.264 – the older, more traditional codec. Overall friendlier with everything, but less efficient.

    So one solution I already mentioned prior – convert your footage to another codec. You can keep it simple and go from h265 to h264. I’ve always used Handbrake to convert odd formats that don’t work for me. The interface might be a bit overwhelming, but there are plenty of tutorials online.

    Another would be to upgrade Vegas Pro to the latest version. You can first test and download the free trial of it to see if your footage would work. “Free trial” is almost at the very bottom of the page.

  • Rick Antonio

    August 10, 2023 at 12:00 pm

    Thanks for the info

    I was able to convert a test file using Handbrake and it worked (kinda).

    I can now drag and drop that file to my timeline, however, the audio is completely jumbled (sounds like loud noise)

    Is there a specific setting I should be using when converting?

  • Rick Antonio

    August 10, 2023 at 1:14 pm

    OK, I had downloaded Quicktime before trying Handbrake and I think that screwed things up on the Audio end, so I reinstalled Vegas Pro 15 and tried the Handbrake file again and it appears to be working for both audio and video (yay!!)

    Kinda sucks that I’ll have to convert each time though (especially since I deal with A LOT of dash cam footage)

  • Aivis Zons

    August 11, 2023 at 11:35 pm

    Glad to hear that it helped, but if you want to avoid this extra step the only two options that I see are
    a) Change recording settings for dashcam – maybe there are options to change format.
    b) Upgrade to a later version of Vegas Pro (20 or 19), which might support your files natively. As mentioned previously – you can test with the free trial.

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