is it just me or is CS4 the most unstable buggy software ever

[Kujtim Ereqi]

I have no problems running Premiere cs4 with vista 64bit in two computers with 8GB each.
Adobe is trying to fit Premiere more and more in the professional market. That’s why we need more ram and stronger computers. For me this is a good thing, because I work in the professional market and can afford buying a good PC. But for sure that is not good for those who can’t afford it.
As Vince said,format it..

[David Payne]

I’ve been waiting for windows 7 to fully released so that I can see if this helps my problem. I assume I’d have no problem running 8gb of ram if I have windows 7? And premiere will see all of the ram unlike with XP?

The issue I have is that it is not my pc so cannot upgrade/format it. I think in this instance I’m going to try going back a version and seeing if problems persist.

[Theresa Green]

It is most definitely not just you. Very, very buggy and most of the time Adobe seems to be in denial. Also, this problem, amongst many others, takes quite a bit of effort to find questions and answers in the Adobe forums. As with other bugs I have encountered, the new forum is very hard to search on and if you perservere you find many similar posts on the same topic but they are all over the place and a solution to one of the posts does not necessarily make to the place where some other poor soul is encountering the same problem.
There also does not seem to even be a section of the Adobe site where Adobe can list let alone acknowledge some of the current bugs. If I know that there is a problem but it is being worked on I would not be so unhappy. Some guidance with possible work arounds could also help. Instead, you are made to feel that it is something you have done. Eg:- recommend uninstalling any program that might conflict. complete clean uninstallation of all the master collection CS4 suite and reinstallation with all updates
have you tried this? have you tried that? Have you got enough ram?
For goodness sake, just acknowledge that 100s of others are having the same problem and tell us you are very sorry for any convenience and that you are working on solutions.

[Todd Roush]

Theresa,

Great observations and I concur completely. I used to work in customer support way, way back and what we do when we don’t have an answer is flip it back on the customer by asking tons of questions. It puts the workload on the customer and makes them feel like it’s something with their system.

The online help concept was good on paper but it’s just far too vast now. There are far too many conflicts and one of the lists I recently received would have likely taken me 2 days to get through so I use Vegas as a workaround. Over the years I suspect I will become a full time Vegas user but the interface is very different.

I love CS4 when it’s running but I’m not into fixing computers anymore and I really don’t have the knowlege to do it anymore.

Priority #1 to me is that you install the program, and it works. I have a business to run.

Cheers,

Todd

Todd Roush
Dreamscape Digital Media
Canon XH-A1’s – Dell Studio XPS i7, 920, 2.66 gig,6 gigs RAM (soon to be 12) 650 gig SATA, 1TB eSATA external, 3TB USB(storage). 512gig ATI video card, 28″ HannsG Monitor, 24″ Dell Monitor.

[Jim Simms]

I have not upgraded to CS4 specifically because it is so resource hungry. My computer is a quad core that’s only a year old but I already have too much frustration with Prem Pro CS3. I can’t imagine trying to work in CS4.
Recently I had to call Adobe Customer Support multiple times regarding an order of Lightroom I had not received. It was a complete fiasco. Given that delay and the futile attempt at ordering Lightroom on their web site(finally had to place my order over the phone) I’ve lost hope in Adobe.

Jim

[Drew Jensen]

We were having the same problems and we did a roll back in windows 7 to 11/11/09 and everything works fine now. As you can probably tell, we aren’t going to be updating our machines anytime soon now that we know it is a windows update that breaks it. I have to say, bravo to Microsoft and especially for Adobe. I don’t understand how these multi-million dollar companies have things like this slip through. Sorry if this comes across as a rant, but I lost 2 weeks of productivity and now I’m back logged with tons of videos to edit. Not fun.