Is everyone else resetting their AJA I/O as much as me????

[Bob Zelin]

I assume that you have the latest MAC OS, and the latest FCP (and that you are not on FCP 4.5 with OS-X 10.3.9, etc.). If you are, and still having these problems, I urge you to trash your FCP preferences, and see if your problems go away.

With that said, FCP and I/O DO hang up once in a while. But nowhere like you are describing (2-3 times a week.). With that said, when I get a call from a customer that says “I’ve lost deck control”, etc. after I confirm that the VTR is in remote, I say “turn off the I/O, turn it back on, and reboot your computer” – and the problem is usually gone.

AND with that said, I have AVID Adrenaline clients on HP PC’s, that leave their computers on 24 hours a day, and they hang up also. (Didn’t your CMX and Grass Valley linear controllers hang up too, back in the day ? ).

Bob Zelin

[Lee Berger]

CMX 3400 Editor to Client a few times per day, “Sorry, but we have to reboot the I2.”

[Peter]

Are you going in and out of FCP and After Effects? We get hangs ups occasionally when an editor doesn’t tap the desktop between applications when both are open. Other than that it’s been pretty solid.

[Alexander Serpico]

Out of 13 IOs, two have had such a problem in the last few months after two years.
After driver un-then-reinstalls and firmware down-then-upgrades, problems seem to have stopped on one of them.
One still has a little problem with dropping deck control, but i haven’t written off the wiring yet.

[Andy Field]

Had similar problems with FCP 5.0 Latest version of Tiger dual 2 gig tower….but only when I switch from AJA IOLA to DV Firewire and back….somehow it won’t see the video any more..trashing the preferences (Final cut prefs) usually does the trick without a box restart.

ALSO – anyone reporting any problems with AJA IO latest software update before I dive in and install? Thanks Andy Field