-
invigorator PRO 4.0 install problems
Just installed invigorator pro on the computer. it accepts the un-lock code, but after that, I get a message that says:
“Invalid Zaxwerks Preferences Folder. Cannot open security file. program will be cancelled.”I’ve looked all through the folders that came with the disk, but don’t see anything marked pref. not a file, a folder, nothing.
any idea what i can do to fix this?
-
2 Replies
-
Hi Scott,
This error message means that you are encountering a permissions issue, or you are not logged onto an administrative account.
If you are having this issue on a Windows Vista machine, then you are running into an issue with the UAC (User Account Control) feature. To fix this, disable the UAC and you won’t have any installation issues. You can see how to do this from our help center link below:
https://zaxwerks.com/helpcenter/?page_id=100
If you are having this issue on a Mac, then you will need to enable permissions for your “Root Directory > Library > Preferences”. For instructions on how to do this, please visit our help center page below:
https://zaxwerks.com/helpcenter/?page_id=129
Best,
Edward -
I’m sorry, the link for the Windows Vista help center was not inputed correctly.
The correct link is listed below:
https://zaxwerks.com/helpcenter/?page_id=100
Best,
Edward
Reply to this Discussion! Login or Sign Up