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Activity Forums Zaxwerks invigorator PRO 4.0 install problems

  • invigorator PRO 4.0 install problems

    Posted by Scott Bryant on March 20, 2009 at 2:05 am

    Just installed invigorator pro on the computer. it accepts the un-lock code, but after that, I get a message that says:
    “Invalid Zaxwerks Preferences Folder. Cannot open security file. program will be cancelled.”

    I’ve looked all through the folders that came with the disk, but don’t see anything marked pref. not a file, a folder, nothing.

    any idea what i can do to fix this?

    Edward Wu replied 17 years, 1 month ago 2 Members · 2 Replies
  • 2 Replies
  • Edward Wu

    March 20, 2009 at 4:42 pm

    Hi Scott,

    This error message means that you are encountering a permissions issue, or you are not logged onto an administrative account.

    If you are having this issue on a Windows Vista machine, then you are running into an issue with the UAC (User Account Control) feature. To fix this, disable the UAC and you won’t have any installation issues. You can see how to do this from our help center link below:

    https://zaxwerks.com/helpcenter/?page_id=100

    If you are having this issue on a Mac, then you will need to enable permissions for your “Root Directory > Library > Preferences”. For instructions on how to do this, please visit our help center page below:

    https://zaxwerks.com/helpcenter/?page_id=129

    Best,
    Edward

  • Edward Wu

    March 20, 2009 at 4:44 pm

    I’m sorry, the link for the Windows Vista help center was not inputed correctly.

    The correct link is listed below:

    https://zaxwerks.com/helpcenter/?page_id=100

    Best,
    Edward

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