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  • Internal verification failure

    Posted by Bruce Gaber on January 28, 2014 at 6:48 pm

    On boot-up AE CC (up to date) reports “After Effects error: internal verification failure, sorry! [Unexpected FunctionBlock5 flags for FunctionBlock4} (5027 :: 53)

    And when I dismiss the notification box I get a second which says “AGEP Plugin SDK_IO: Could not register file type. (5027 :: 12)”….not sorry this time.

    And when I try to save a project I get “After Effects error: Can’t overwrite file “/Users/bruce/library/preferences/adobe/aftereffects/12.2/AdobeAfterEffects 12.2 prefs.txt”. (3 ::3)

    Yup, I’m sorry too. But does anybody have a clue as to what this means, and what the ramifications are?

    I did an uninstall and reinstalled from the Creative Cloud app. But didn’t help. AE worked the last time I used it, so this is indeed strange.

    Am I the only one finding that CC apps seem to take a lot more maintenance; have a lot more unexplained arcane messages, and occupy lot more of my time? (Thank you for letting me vent)

    Would be most grateful for some suggestions here.

    iMac 3.5Ghz Intel Core i7
    24 GB 1600 MHz DDR3
    NVIDIA GeForce GTX 780M 4096 MB
    1 TB with SSD accelerator

    Many thanks

    Bruce

    Photographer / Motion Graphics Artist
    Vision Rising

    vimeo.com/BodhiBruce
    visionrising.com

    Dance Without Reason

    Simon Bronson replied 11 years, 5 months ago 8 Members · 9 Replies
  • 9 Replies
  • Tero Ahlfors

    January 28, 2014 at 7:26 pm

    [Bruce Gaber] “Can’t overwrite file”

    Have you tried repairing your permissions?

  • Walter Soyka

    January 28, 2014 at 8:24 pm

    [Bruce Gaber] “And when I try to save a project I get “After Effects error: Can’t overwrite file “/Users/bruce/library/preferences/adobe/aftereffects/12.2/AdobeAfterEffects 12.2 prefs.txt”. (3 ::3)”

    Have you recently updated to Mavericks? I’d direct you to this post [link] by Todd Kopriva:

    [Todd Kopriva] “Mac OS has incorrectly set the permissions for some files.

    When you upgrade a Mac OS (as opposed to installing the new version fresh), Mac OS will _often_ set permissions of folders and files incorrectly.

    You’ll see this problem in programs like After Effects in the form of error messages saying that a file can’t be written, overwritten, or renamed.

    To fix this in the case of After Effects, go to the preferences folder and set the _entire_ preferences folder ( /Library/Preferences/Adobe/After Effects/10.0/ ) and all of its contents to be writable, not read-only.”

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

  • Bruce Gaber

    January 28, 2014 at 10:26 pm

    Thank you all.

    Repaired permissions
    reset permission on entire preference folder to r/w

    still does the same dastardly things

    This is, by the way, a brand new iMac with the factory installed OS X (a pretty standard beast as far as Adobe developers might be concerned)

    More thoughts happily explored. In the meantime I think Dave is right, I’ll just work in AE 6.0 until the dust settles. (Hmmm, that suggests another experiment. Does this happen with AE 6?)

    Best
    Bruce

    Photographer / Motion Graphics Artist
    Vision Rising

    vimeo.com/BodhiBruce
    visionrising.com

    Dance Without Reason

  • Tudor “ted” jelescu

    January 29, 2014 at 2:04 pm

    No issues yet with AE CC, but heavily frustrated with Premiere Pro CC.

    If you want to try uninstalling again use this:
    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    Tudor “Ted” Jelescu
    Senior VFX Artist

  • Benjamin Goldman

    February 25, 2014 at 7:28 pm

    I am getting the same error “…internal verification…(5027 :: 53)”with 10.8.5 both before and after permission repair. I get the error whether launching AE solo, or invoking AE from within PrP via command+E.

    I didn’t get this error before updgading to AE CC 12.2.0.52

    I’m trying the 12.2.1… update. Will report back. Cheers B

    MAC 12-core 2.66; 27” LED; 10.8.5; 96GB RAM | Nvidia Quadro 400 Mac | Adobe CC | Cinema 4d r15 | Modo 701 | FCP 7.0.3

  • Benjamin Goldman

    February 26, 2014 at 3:53 am

    I don’t know which step fixed the crash, but I did the following:

    • Uninstalled CS6 applications
    • Downloaded and ran “AdobeCreativeCloudCleanerTool”, removing CS6 remnants and CC desktop app.
    • Reinstalled latest CC desktop app
    • Updated to AE 12.2.1

    cheers! B

    MAC 12-core 2.66; 27″ LED; 10.8.5; 96GB RAM | Nvidia Quadro 400 Mac | Adobe CC | Cinema 4d r15 | Modo 701 | FCP 7.0.3

  • Todd Kopriva

    March 20, 2014 at 6:58 pm

    See this for a bug fix in the Maxon Cinema 4D exchange plug-in for After Effects CC, which fixes the first error message listed on this thread: https://adobe.ly/PUHVms

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Huntington Carpenter

    June 1, 2014 at 6:01 am

    Hey guys, I know a lot of people run into these sort of issues when installing/updating/or transferring applications to a new hard drive.

    I had the same error after I cloned my OS drive to a new SSD. The solution is simple if you know just a few neat little tricks.

    I left the error window up and opened up a new finder window so I could trace the path. While you have the finder window open go up to the top bar and drop down the “Go” menu tab, while it is dropped down press the “alt” key. You should see a new “Library” option in the drop down menu appear. Im not a technical wiz but I like to call this library the hidden library. I have no idea why you can’t get to it any easier way.

    But once you select that library just follow the error path and along the whole route I hit “Command + I” to pull up the info on every folder in the path, unlocked it and changed permissions to “read and write”, double checked to make sure I got them all, went back into AE hit “ok” on the error message then reopened the same project and presto it was fixed :D.

    Hope this helps somebody, the hidden library trick comes in handy a lot.

  • Simon Bronson

    December 2, 2014 at 1:17 am

    That fixed it for me.

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