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Intensity Shuttle — NEC Renesas
As indicated in an earlier post, I’ve been having trouble finding a laptop to work with the Shuttle. But maybe I’m doing something wrong…
The instruction booklet says that if my USB 3 uses the NEC chip, I need to check to see if the firmware is up-to-date. The booklet also says that if I have this chip,I should see the Utility program to check for this information.
I haven’t found that program on either of the two laptops I’ve tried this week, so I assumed these computers didn’t have the NEC chip. On the other hand, after reading some other posts on this forum, it seems that Renesas and NEC are really one-in-the-same. The laptops DO say they have the Renesas USB 3.0 on them.
So, do I need to install some firmware update even if I don’t have that utility program on my computer?