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Installation quandry…
I am not able to install CS3 PRODUCTION PREMIUM upgrade on my computer. I have tried several times and it always hangs up at some point (the install process stalls and doesn’t move forward). Twice it stopped with just a little left on the 4th DVD (I waited 15 or 20 minutes and it didn’t proceed), and once on the another DVD (Can’t remember which one). I have read about all the problems people are having with CS3 installations, but haven’t seen my problem anywhere.
I had CS2 Production Studio on my computer the first two times I tried (and failed) to install. Then I removed it (inlcuding the Flash 8 player) and CS3 still won’t install. I also removed all vestiges of CS3 (using Windows Install Cleanup) each time I tried to re-install.
My set-up:
Dell Precision 650 Workstation
Processor: Dual 3.06 GHz Xeons
RAM: 3 GB
Video Card: Quadro FX 3000 AGP 256 MB
Lots of storage spaceAny help would be greatly appreciated.
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5 Replies
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when i installed cs3 prod suite on a macpro, i had it keep hanging up on the first or second disk. i ended up having to copy each install disk to my hard drive using a disk imaging program, then run the installer from the hard drive. it was rather tedious, but it did finally work.
Kevin Camp
Designer – KCPQ, KMYQ & KRCW -
Thanks for the tip. I had heard that mentioned elsewhere. I tried to copy the files to my hard drive, but that didn’t work — but I didn’t do the disk imaging thing. I’ll try that, but I have another question: How does that exactly work? When I clicked on AUTOPLAY for PRODUCTION PREMIUM CS3 (which has four disks) when it was copied to my hard drive, it asked me to insert the DVD. How does it work with disk images? Won’t it do the same thing? Won’t it be looking for the actual DVD’s?
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i think i created all the disk images in a single folder. i may have also named each disk 1, disk 2, etc. as i created them, i can’t remember.
i believe i then just opened the disk image for disk 1 and ran the installer. the installer automatically found each disk image as it needed them (i assume that was because they were all in the same directory).
Kevin Camp
Designer – KCPQ, KMYQ & KRCW -
I tried that with Roxio Creator 8, but when I click on the disk image, it doesn’t start installing the software, it just opens Creator 8. Am I doing something wrong? Would it work if I created a DVD-video folder instead? I thought it was possible to create a DVD-video folder with Creator 8, but the only option I see is to create a disk image. What program did you use to create the disk image?
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i used apple’s disk utility… you just pop an install disk in, select it in the utility and hit new disk image. it then just asked me where to save it.
it then took what seemed like 10-15 minutes to write each disk image…
this workaround was provided to me by the adobe tech guys over the phone. you might just give tech support a call and see what they recommend for you.
Kevin Camp
Designer – KCPQ, KMYQ & KRCW
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