Importing: visual problems

[Jeff Greenberg]

Can it be opened in QuickTime? It sounds like you don’t have the codec installed. What was the specific camera?

Best,

Jeff G

[Anthony Bari jr.]

Do you have the RAW clips from a card? Just QT movies stripped from the original source?

Helps to download the Freeware Sony has:

https://www.sony.ca/xdcamex/support.htm

Hope that helps you.

Jeff is right, make sure you have the Codec installed on your machine.

*Production*Post-Production*
Apple Certified Instructor (Final Cut Pro 7)
“Semper Fi USMC”

[Annette Lathbridge]

Hi Jeff
Thanks for responding the file can be opened in quick time but I only hear the sounds and can’t see the image whenever it’s played. The camera used was a Sony XD Cam EX1

Annette

[Jeff Greenberg]

Annette, I know it’s a silly question: Do you have FCP installed on the system you’re looking at? If you don’t have the proapps, the XDCAM codecs aren’t on the system.

Best,

Jeff G

Apple Master Trainer
Avid Cert. Instructor DS/MC
Avid & Color Videos Vasst.com
Compressor Essentials Lynda.com

[Annette Lathbridge]

Hi Jeff,
Iv’e got final cut express installed but not final cut pro. Would I need to install final cut pro in order to see the footage?

Annette

[Jeff Greenberg]

Yup, that’s the problem. The codec requires a license and FCE doesn’t have the license – FCP does.

You could find someone to convert it for you to FCP, you could try recording it into a camera/deck that FCE does communicate with (such as HDV).

Best,

Jeff G

Apple Master Trainer
Avid Cert. Instructor DS/MC
Avid & Color Videos Vasst.com
Compressor Essentials Lynda.com

[Annette Lathbridge]

Hi Jeff

Ok thanks alot for your help

Annette