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Forums Avid Media Composer Importing still images causes Avid to crash

  • Importing still images causes Avid to crash

  • Guy Handelman

    October 5, 2021 at 9:38 pm

    Ever since this morning, importing still images (jpeg, tiff, png, whatever) causes my Avid to crash. I get the “spinning ball of death” and I have to force quit. This has never been a problem before this morning.

    I’m running Media Composer 2021.9.0 on a Mac Pro using Big Sur Version 11.6. Any help would be appreciated. Thank you!

  • Pat Horridge

    October 5, 2021 at 9:41 pm

    Avid 2021.9 isn’t supported for 11.6 only 11.5 I’ve seen other posts of issues with 11.6.

  • Guy Handelman

    October 6, 2021 at 12:14 am

    Thanks Pat. The workaround I started doing is linking the file and then transcoding it once the linked clip is in a bin.

  • Chris Bové

    October 6, 2021 at 12:33 pm

    Hi Guy. Pat is correct that 11.6.0 is causing quite a bit of issues. Not sure if that’s the exact cause of the issue you’re having, but I’m glad you’ve found a workaround.

    Chris Bové

    Online Community Manager


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  • Virginia Quesada

    October 6, 2021 at 12:46 pm

    I agree that the “work around” is to first link the still images and then consolidate. I had a recent issue where my user settings got corrupted and that messed up my ability to link some images. With a new user setting that issue went away.

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