Thank you Bernie,
I’ll try it tomorrow.
This is weird, I am going back and forth with Magix for weeks with this problem. Now they tell me this operation is unsupported by Vegas Pro.
To them doesn’t matter if I am able to do this operation without any problem in Vegas Pro 16. It doesn’t matter if I was able to do this operation with Vegas Pro 18. The problem just started with the last upgrade they sent.
The DVDs I am trying to rework were made with Vegas PRO. They are talking about a DVD Camcorder, what is a DVD camcorder?
Maybe I’ll just send the computer back in time or reinstall the program!
Read their answer below.
MAGIX Pro Support (prosupport@magix.net)To:you Details
Hello
Thank you for your message.
The question was read and understood. This is unsupported operation for any DVD unless it is a DVD from a DVD camcorder, and the DVD is finalized in the DVD camcorder previous to importing. Commercial or burned DVD are unsupported for this type of import due to the reasons listed in the previous response.
Regarding the claim of “VEGAS PRO 16 on my computer I use the same process to import from the DVD in Vegas 16, it works fine!” – we realize users have been able to make this work in the past, but it is still unsupported operation. The function is called: Import DVD Camcorder Disc.
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Best regards,
MAGIX Software GmbH
Eric Dettman
Supportmanager
Berliner Str. 13
01067 Dresden – Germany
Geschäftsführer | Managing Director: Klaus Schmidt, Michael Burdack
Amtsgericht | Commercial Register: Berlin Charlottenburg, HRB 127205