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Activity Forums Adobe Premiere Pro Importer in CS4 shuts down

  • Importer in CS4 shuts down

    Posted by Joe Bandy on November 11, 2010 at 6:42 am

    I have been having a problem importing a AVI into premiere CS4. When I import the file premiere hangs then closes down. Afterward I get an error that says the importer.exe has shut down.

    If I try to open up that project#1 again I get multiple errors and cannot import anything into the project#1. Then I receive an error that says premiere pro has encountered an error ..\..\src\remoteImporterModule.cpp-282. I’m not sure if the project#1 is now corrupt because I can open other projects but when I open project#1 Premiere gives me errors and shuts down almost as soon as I open it.

    How do I fix this problem?

    Do I just start fresh with a new project or is it my AVI?

    Steve Brame replied 15 years, 6 months ago 2 Members · 6 Replies
  • 6 Replies
  • Steve Brame

    November 11, 2010 at 12:49 pm

    A bit of info is needed…

    Can you create a blank project and successfully import the AVI?

    Can you import any other AVI into project#1? There should be an auto-saved version from before the corruption.

    Did you create the AVI, or is it from another source?.

    Steve Brame
    creative illusions Productions

  • Joe Bandy

    November 11, 2010 at 8:06 pm

    Can you create a blank project and successfully import the AVI?
    No

    Can you import any other AVI into project#1? There should be an auto-saved version from before the corruption.
    No

    Did you create the AVI, or is it from another source?.

    The AVI was created from a Blu-ray disc using a ripper called AVS4you.

  • Steve Brame

    November 11, 2010 at 11:58 pm

    Can you create a blank project and successfully import the AVI?
    No
    Look like a bad AVI

    Can you import any other AVI into project#1? There should be an auto-saved version from before the corruption.
    No
    “No” you can’t import any other AVI into project#1, or “No” there isn’t an auto-saved version of project#1?

    Did you create the AVI, or is it from another source?.

    The AVI was created from a Blu-ray disc using a ripper called AVS4you.

    I suspect you have a bad rip.

    Steve Brame
    creative illusions Productions

  • Joe Bandy

    November 14, 2010 at 8:02 pm

    I’m not sure yet. I’m trying some other codecs right now.

  • Joe Bandy

    November 15, 2010 at 4:29 pm

    I have tried 15 times and still having the same issues.
    Here are the different codecs that are available.

    MPEG 4
    Microsoft MP4
    IBM Motion
    MPEG 2
    Huffman Lossless Codec
    Uncompressed Microsoft Video 1
    Intel Indeo IYUV 4:2:0
    Ceinepack Radius
    FFDS
    M102, 103, 104
    M701, 704, 705, 702
    Matrox DVC Pro
    Matrox DVC Pro 50
    Matrox MPEG2

    Which would you recommend and why?

  • Steve Brame

    November 15, 2010 at 4:40 pm

    Well, since it’s a production Blu-ray, I’d suspect that there may be a rights issue. Not sure if that carries over from a Blu-ray rip or not.

    Steve Brame
    creative illusions Productions

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