I’m back

[Graham Bernard]

Hello Alan.

You’re getting all your emails now? Good.

Graham “Grazie” Bernard

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 + PowerShot SX50HS Bridge

[Philip Knight]

Yeah, well, Alan, we wondered (pun-hint) what happened to you. 🙂

As to the new activation/PI version: I learned late about the new GenArts PI 3.0.9 (Windows version) here only because my PI stopped being able to be activated. But I neither ever got an FYI email nor saw any News statement at Woundertouch about this important change. So I emailed you at support, Amy answered and the upgrade was quite painless. I was just puzzled why it was so under-the-radar considering this was the first major update in a long time. An oversight or did I miss something?

One thing the FAQ on this new upgrade does not seem to directly address is to what extent the new PI is now 64-bit if at all (something I’ve kind of harped on over the years). Could you ‘splain how much of it is or is not 64-bit and what it affects under-the-hood?

Thanks

[Alan Lorence]

We didn’t make an announcement because it really only affects people who need to reactivate. It’s not a “major update”, mainly the licensing change and a few other bug fixes. It is not 64-bit.

Since the licensing change was the main issue (the old licensing was difficult to support and was giving lots of people trouble), we decided to let people know as needed — when they contacted us to reactivate.

Alan.

………………..
Alan Lorence
Product Manager
GenArts, Inc.
http://www.genarts.com
http://www.wondertouch.com

[Philip Knight]

OK, thanks for clarification.

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