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Illustrator CS6 Grid and Toolbar Issue
I have just been updated to CS6 about a month ago. I have noticed that my when I set my subdivisions for the grids in the preferences that it does not save. I will set the subdivisions from 10 to 8 in a file. If I click on another file in Illustrator that is open and then click back on the file I set the subdivisions to 8, the grids disappear and the subdivions reset back to 10… weird…
Also I have a blank floating tool bar that will not dock on a side or up top. It is just a blank black tool bar and I can’t find a way to get rid of it. I just move it off to the side to get it out of the way.
I didn’t want to re-install the program if I didn’t have to as it was remotely added from the home office but if I have to I will.
Thanks
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5 Replies
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have you tried trashing your prefs?
TY
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I saw an older thread about how to do that but could not find the folder in Windows 7.
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Ok, I found the AIPrefs file and renamed it. It created another on starting up AI again. Still have the same issue of turning off grids and resetting them back to 10.
However on a good note, in looking into this I found out that by deleting my Workspace and Modified Workspace Folders I got rid of that floating blank tool bar that I had.
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Sometimes Apps have program pref files .. as well as user pref files . the program that always comes to mind is Maya.
Ty
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https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
“Note: If you can’t find the AIPrefs file in the following locations, enable Windows to show hidden files and folders. For instructions, refer to your Windows documentation. For Mac OS, the name of the preferences file is Adobe Illustrator Prefs.”
this might help.
Ty
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