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Activity Forums Adobe Illustrator Illustrator crashes!!! Please help!!!

  • Illustrator crashes!!! Please help!!!

    Posted by Andrew Johnston on April 26, 2009 at 4:50 am

    Okay I’ll get right to the point. I try and run illustrator, the loading screen starts up and it starts loading but then just quits. This happens over and over. No errors pop up…

    In IConsole I get this message repeated over and over: Apr 25 20:11:05 SuitePea Threw error 1394689636 (dF!S)

    I tried restarted….. nope….

    I booted in safe mode: I deleted illustrator’s settings in user>library>preferences and anything else that had illustrator in it’s name…. I also repaired disk permissions…. and i deleted a file called com.adobe.mauby because it looked suspicious and i googled it and looked like it was the cause of a virus or spyware or soemthing…. anyway i deleted that tooo….

    I restarted again….. no luck

    I made a new user…. I logged on as the new user…. IT WORKED!

    But this is not so great… I can’t really work like that…. I can’t be logging off everytime i need to use illustrator

    All my other adobe products work fine.

    ANy ideas?

    EDIT:

    Oh, one more thing… I have production Suite CS3
    I am on a 17” Macbook Pro
    I have 4GB RAMa and 2.6GHz processor….
    Intel Mac

    If you need any more info let me know.

    Vincent Rosati replied 17 years ago 2 Members · 1 Reply
  • 1 Reply
  • Vincent Rosati

    May 5, 2009 at 1:45 am

    Sounds like you know what you’re doing. The only thing I can think of is to try a reinstall.
    I know it hurts, but it might do the trick. ??

    Vince

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