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HPE L&TT software on Mac OS
Hi folks,
I’m trying to run the HPE L&TT v 6.2 diagnostic software on a Mac running Big Sur 11.7.1 but I’m failing miserably.
This has to be run using Terminal, a tool I have no experience of.
It says to change my working directory to /usr/local/HPE/LTT but I cannot see how I do this?
It also says alternatively, running the command hpe_ltt will initialise L&TT from any working directory. However, when I input this command, I get the following error:
zsh: bad cpu type in executable: hpe_ltt
I’m sure I’m just doing something stupid here and the solution is simple but I’m struggling so hopefully someone can assist?
For info, I’m trying to run the diagnostic tool on a HPE LTO 7 Ultrium 15000 drive that has gone faulty and is showing flashing amber lights next to the Drive and Tape markers.
Many thanks.
Best wishes,
Scott
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1 Reply
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Hey Scott,
Installation guide for 6.2 on macOS:
To change directory in Terminal, for this install specifically, type “cd /usr/local/bin/“ – don’t type the quotes, hit Enter to execute.
Then you can list the contents with “ls” (no quotes) and Enter to verify the executable is in place.
The Bad CPU error makes me think the tool is looking for an Intel CPU and your machine is Apple Silicon, but that’s just a guess.
Their install guide also says the 6.2 tool supports “MAC 10.12 to 11.5 – Standalone drives only” so it may be that the later Big Sur updates break something that triggers this error.
One last thing – I noticed in your post that you’ve got an underscore in the command name, but the online install guide only shows that underscore in the name of the installer (not the name of the command).
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