HOW TO USE AE7 WITH INTEL MACS

[Jack Tunnicliffe]

I have been running AE 7 on a Macbook Pro for over a year, albeit slow, but without many issues. I recently ordered the 2.33 Ghz Core 2 Duo macbook pro for a little more performance, 3 gigs of ram, etc, but AE 7 won’t launch. It crashes when the app is opening. Does anyone have any suggestions. Photoshop, Illustrator, etc, all run fine under Rosetta but AE 7, even freshly reinstalled still crashes.

Interestingly enough AE 6.5 still works but I see 7 crashes when it is creating the user interface. Maybe graphics related but I know this computer uses the same graphics card as the earlier Intel.

Jack Tunnicliffe

[Graham Jones]

Hi,

just curious… did it ever work? If it worked even once, it could be a corrupted workspace issue. You may want to try deleting all AE prefs (including AE 6.5 ones), and also clearing all cache files (use something like Tiger Cache Cleaner), and then trying again.

Just a stab in the dark…

– GJ

[Jack Tunnicliffe]

Graham:

Thank you, thank you, thank you. That worked. I ran Macjanitor to clear caches and trashed prefs and sure enough it launched this time. What a relief. I thought I was going to have to return the computer. AE is my most used application, so I could ill afford to be without it. This is very good news for me and thanks so much for your help.

[Jack Tunnicliffe]

Okay, I finally got AE 7 working but now it crashes when any QT content is imported, dragged and dropped. Its fine with still images but QT files crash it immediately. Any more thoughts on what I could try?

[Jack Tunnicliffe]

Okay, discovered the final solution. Microcosm, a 3rd party codec I use from Digital Anarchy was the culprit. Once removed from the Quicktime folder AE runs beautifully.

[Moebiusloop]

Like everyone else in this thread, I seem to get close but the crashing issues persist.

While testing, I would watch the activity monitor to see how much memory AE was using during each render.

The machine is a Mac Pro Quad 3.0, 8.0 GB RAM.

I have tried multiple memory settings, adjusting the Max Memory Usage, the Max Ram Cache, Disk Space Cache and the secret menu item with the amount of frames before a purge. These settings would only affect the speed of the preview or render, but would not have any bearing on when AE would crash.

Using either RAM previews, or renders, as soon as the virtual memory used hit around 3.6 GB, it would crash every time. I could either get around 2 RAM previews before I’d hit that limit, or 6-8 full renders. I would restart the app, and watch as the virtual memory would approach this number and everytime, either a frame buffer error, or a full application crash.

Is there a limit to the amount of virtual memory can use before it becomes unstable?

What kind of memory usage are people seeing before AE crashes?

[Moebiusloop]

Hello, new to the forum and replied to the wrong post.

Like everyone else in this thread, I seem to get close but the crashing issues persist.

While testing, I would watch the activity monitor to see how much memory AE was using during each render.

The machine is a Mac Pro Quad 3.0, 8.0 GB RAM. OS 10.4.8 AE 7.0.1 QT 7.1.3

I have tried multiple memory settings, adjusting the Max Memory Usage, the Max Ram Cache, Disk Space Cache and the secret menu item with the amount of frames before a purge. These settings would only affect the speed of the preview or render, but would not have any bearing on when AE would crash.

Using either RAM previews, or renders, as soon as the virtual memory used hit around 3.6 GB, it would crash every time. I could either get around 2 RAM previews before I’d hit that limit, or 6-8 full renders. I would restart the app, and watch as the virtual memory would approach this number and everytime, either a frame buffer error, or a full application crash.

Is there a limit to the amount of virtual memory can use before it becomes unstable?

What kind of memory usage are people seeing before AE crashes?

[G.marshall]

Are you using any Cycore Effects (CC) plug-ins? I removed my CC plug-in as they are not compatible with AE7. You might want to try removing your OpenGL 3D plug-in as well. AE7 would hang up and crash like crazy on my Mac Pro and on my MacBook Pro until I removed the plug-ins. The memory should be lowered as well, but in my case, it wasn’t until the plug-ins were removed that the program started to run without it crashing every time I RAM previewed.

AE CS3 is shipping in July 2007.

Hope that helps…

Greg

[Jim Sanders]

Mr. Jones, it is now May 9th, 2007 and I have just began working on my new MAC PRO dual-core intel xeon 3Ghz with 8 gigs of ram and running AE7. I have installed GridIron Nucleo and the system still crashes when I try to render 1/3rd of a 1920 x1080 (only a 7 sec. work area only).
Can you tell me if there has been any progress made since the last responce back in mar of 07?
Being new to the mac can you tell me which types of programs are running rosetta apps and you also mention closing other processes.
AE is the only program I have running? The only other programs that I see that are running (when I do a force quit) is QT, System Profiler and Finder.
Thank you in advance for any help you can provide.
Jim

[Dee Munsch]

This tip is a LIFESAVER! Thanks.
Question: if my issue is crashing while rendering, is it the MAXIMUN MEMORY USAGE pref or the MAXIMUM RAM CACHE SIZE pref the more important one to tweak? Also, how is it possible to set the Max Memory Usage above 100% and why would you be able to do it?