How to teleconference with VOIP system?

[Clifford Steinberg]

Here’s the situation: We’re doing a live event at the client’s venue. They want us to dial in to their phone bridge so that remote callers can hear the discussion as well as participate. They have an existing VOIP system. Is there a piece of equipment out there that we can unplug their VOIP phone and plug it into our equipment so that we can make calls?

In the past or if the client has a POTS line, we used a Gentner AP400 to accomplish this. I don’t know much about VOIP systems, but my understanding is that their are different configurations. Would we have to get their IT/phone person involved at each location in order to make this work?

I know teleconferencing is on it’s way out and we do a lot video conferencing (zoom, teams, etc.), but some clients still request teleconferencing only.

The only work around we have right now is using Skype where we have a subscription for an actual phone number.

The Gentner AP400 and a POTS line was such an easy way to do this and I’m wondering if there is an equivalent device with a VOIP system. I’m thinking there isn’t, but wanted to reach out to people smarter than me.

Thanks for the help!