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Activity Forums Adobe After Effects How Do You Reset “Don’t Show Again” in AE CC

  • How Do You Reset “Don’t Show Again” in AE CC

    Posted by Hal Dowdy on November 21, 2013 at 9:50 pm

    I have an issue where I was getting a message about video memory upon launch.
    I could still work on my projects, so I stupidly clicked “Don’t Show Again”.

    Now I’m trying to troubleshoot this issue because I’d like my After Effects project files to open when I double click, like they did before I got the message. I have a Quadro 4000 mac with 2GB on OS X 10.7.5 Mid 2010 12 core system. I need to read that message again that would pop up. Can I get it back?

    Partner/Director
    Broadscope Media, Inc.

    OS X 10.7.5
    Mac Pro 2011
    2.93 12 Core
    24GB ram
    nVidia Quadro 4000
    AJA Kona lhi 10.4.8

    Todd Kopriva replied 12 years, 5 months ago 2 Members · 3 Replies
  • 3 Replies
  • Todd Kopriva

    November 21, 2013 at 10:15 pm

    Clear your preferences to go back to seeing such messages.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Hal Dowdy

    November 22, 2013 at 1:49 pm

    Do I delete the preference file “Adobe After Effects 12.1 Prefs.txt”? Command+Option+Shift didn’t reveal the message I was getting.

    Partner/Director
    Broadscope Media, Inc.

    OS X 10.7.5
    Mac Pro 2011
    2.93 12 Core
    24GB ram
    nVidia Quadro 4000
    AJA Kona lhi 10.4.8

  • Todd Kopriva

    November 22, 2013 at 10:57 pm

    resetting preferences:
    https://blogs.adobe.com/kevinmonahan/2013/10/15/reset-after-effects-preferences/

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

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