HighPoint RocketRaid 3522 Problems

[Greg Tiller]

Installed the new firmware. Fixes my problems for the most part.

The real problem is that I am using WD desktop (Caviar SE-16 aka 500AAKS) drives. These do not work well in a RAID setup.

At least the new firmware lets me use the array, and its stable. I still see a bit of freezing every now and then but at least now it recovers all the time unlike before.

Next I will be going with 4 Seagate Baracude Es.2 drives. According to HPT they work perfectly and are designed for 24/7 operation.

Greg

[Randall Brown]

If you can, will you email me the firmware? I am excited to hear you are up and running.

[Greg Tiller]

sure, what is your email address?

[Randall Brown]

thanks. randall.brown@gatorade.com

[Jarvis Smerd]

As a 3522 user, I’ve been very interested in this thread.

Has the new firmware been officially released by HighPoint or is it available on the net anywhere?

If not, any idea when it will be available?

In the mean time, any chance you could mail it to me as well? jarvis (dot) smerd -at- gmail [dot] com.

[Mark Keck]

The highpoint website is now showing the 1.2.16.21 version is available.

Mark

[Jarvis Smerd]

I downloaded “RR3522-1.2.16.21.zip” from the HighPoint web site… can I install just the “rr3522-firmware.blf” file via the in-band management software, or do I really need to take the card of out my Mac and put it in a PC so I can run ‘flashelf.exe’ from a pure DOS environment?

I’m hesitant to even think about updating the BIOS since it says “EFI binaries removed in standard BIOS release … EFI support will be released in a separate package.”

But I’m also weary of problems that may be caused by the firmware rev not matching the BIOS?

Also, any idea what “rr3522-loader.blf” is? “rr3522-bios.blf” is obviously the BIOS and “rr3522-firmware.blf” is obviously the firmware, just not sure what the loader file is for (and the Readme file doesn’t provide any help.)

Any suggestions or assistance is greatly appreciated!

J

[Jarvis Smerd]

Anybody know when HighPoint will update the Mac-side (hptmac.com) with a newer version of the EFI bios? (1.2.16.21 is in the .zip file on the “PC” side, but I don’t want to risk using that and making the card not work the my Mac!)

[Mark Keck]

How about sending them an email and asking them???

[Jarvis Smerd]

I tried. But HighPoint’s support leaves a lot to be desired.

It seemed like some of the folks who were previously active in this topic had “other connections” that might be able to provide some details since I can’t get them from HighPoint.