-
Here are the problems I encountered during my Encore Blu-ray project
-
Hi Jon, your advice was terrific and it solved the issue with the bit rate. Thank you!!!! the disc burned and the quality did not suffer. However, now I have another issue. my spirits were definitely lifted with this fix, but now, when I insert the Blu Ray in my bluray player, the menus work and look terrific, and the video starts to play with no problem but then it just freezes in one spot. I tried different chapters in the project and the same thing happens, it plays fine at the beginning for about a minute or so and then it freezes. here’s how I fixed the Blu-ray Error: “fatal error”, Code: “6”, note: “video buffer underflows. Total bitrate is too high near time = 7.048700 seconds –
I followed your recommendation which was spot on! I went back to the project in premiere pro and encoded as in H.264 using VBR2-pass and limited the target bitrate to 23 mbps and 25.1 mbps max and it worked great (I had to do 25.1 instead of 25 because for some odd reason when I put 25 it would give me an error). In encore once the menus/timelines etc. were in place I went under file/project settings pressed on the Default Transcode settings button, which brought up the DTS window and changed the video transcoding from H.264 to MPEG-2 and hit OK. this solved the bitrate error but now I have the freeze issue. Sorry for the lengthy post but these small things sometimes prove to be important. Thank you again for your invaluable help!!!. As a refresher I am using CS5 on a mac. -
Make sure you are using quality discs and burning at a slow speed (2x or 4x). Not all discs are made the same. Low quality ones like memorex have skipping issues and corrupt data all the time. Use Falcon Media Pro, Verbatim, or Sony discs.
Jon Geddes
http://www.precomposed.com -
Hi Jon, I appreciate the feedback, thank you so much for your help, I did switch the discs to Verbatim discs based on your recommendation. I Have one more quick question, I tried to change the burn speed for the project within Encore but when I pick BluRay as the format and blu ray disc as the output in the build panel, the write speed option in the destination section is greyed out, I tried navigating thru the drop down menus but couldn’t find where I could change the write speed. I feel silly asking but can you guide me thru this step?
-
I wonder if your drive is limited in burn speed options? What speed are the discs rated at, and what speed is Encore trying to burn?
If you have Toast, you can build an image file in Encore, and use Toast to burn.
Jon Geddes
http://www.precomposed.com -
Hi Jon, I bought the Verbatim BD-R discs which have a 6x speed, the drive may be limited by 12x, I can’t find anything that tells me otherwise. Once again I took your advice (And I must say, you have been a great mentor with this and future projects) I burned an image and dropped in in Toast 10. there I was able to control the write speed. I burned the project twice at different write speeds, the first at 4x and the second at 2x BD (an option in toast) both gave me the same result. They resolved the issue with the disc freezing during playback, however, when I tried to skip/navigate to the next chapter (during playback)the disc once again freezes. there are some slight skips during video playback, but I can live with those at this point. Menus are working fine and playback is better. any suggestions on the menu? Thank you once again in advance for your feedback!
-
If you had a PC you could mount the image and playback on a software Blu-ray player to determine if the problem is with the disc or the data. When you preview the project, do you notice any skipping at those same places observed in the burned disc? It might be an issue with the encoded video, which means it will carry that issue through to the burned disc.
Jon Geddes
http://www.precomposed.com -
Hi,
I’m having the same error, and had some questions. I have 3 clips created in PP CS6 which I used media encoder. In encore, I set those 3 clips as don’t transcode, and changed the bit rates on the jpg menus to 23 and 25 respectively. I still get the error. Should I change the bit rates for the clip output settings even though I’m still getting the error when selecting don’t transcode?
Reply to this Discussion! Login or Sign Up