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Activity Forums Adobe After Effects Help please!

  • Help please!

    Posted by Ricardo Jurado on June 15, 2021 at 5:07 pm

    Hi guys!

    I have this huge client for whom I’ve been working after effects project for about a year but some months ago almost half of my after files turned into .txt after I had an issue with my RAM and had to backup with the help of ”professionals”.

    I’m now in the brinks of getting in deep trouble if I don’t fix this ..which has got me over the edge.

    You guys know a way of recovering those after files and making them work again?

    Walter Soyka replied 2 years, 5 months ago 4 Members · 7 Replies
  • 7 Replies
  • Eric Santiago

    June 15, 2021 at 5:43 pm

    When you mean “.txt” do you mean the project file turned into a text file?

    Or the rest of the linked files?

    What about the size of these files?

    Do they seem large as a text file?

    Maybe just change the extension.

  • Ricardo Jurado

    June 15, 2021 at 7:28 pm

    It actually turned 6kb and looks something like this

  • Walter Soyka

    June 15, 2021 at 9:03 pm

    Unfortunately, that’s clearly not an AEP file.

    What exactly happened with your computer? What did you lose and how did you go about restoring it?

  • Ricardo Jurado

    June 15, 2021 at 10:01 pm

    well, it started crashing often(supposedly because of RAM) and for some reason, I couldn’t put large files on an external drive so I took it to a ”repair” shop which was going to recover everything but a whole bunch of files came back like this. And it doesn’t really make sense…there was no virus, nothing.

    But these are in fact (or were) After Effects files because I created them from scratch and no clue why they’re now random .txt’s…

  • Eric Santiago

    June 16, 2021 at 1:23 am

    Sounds like the recovery corrupted your files.

    Not sure what they used as a recovery method but something went bad.

  • Graham Quince

    June 16, 2021 at 9:38 am

    I’m so sorry this has happened to you. The only thing I can think to suggest is contacting Adobe Support. I had a couple of problems about a year ago and they worked through all the solutions remotely (took about 4 hours). Eventually they solved it. It’s not the same, I didn’t lose files, but I’d contact them

    On another note, it’s probably worth investigating cloud backups. I’ve set up Google Drive backup and sync. It given me “peace of mind” should I lose anything.

  • Walter Soyka

    June 16, 2021 at 1:22 pm

    I agree with Eric and Graham. If you want to attempt another recovery (with someone else!), you should stop using the drive IMMEDIATELY. If it’s already been several months of active use on that disk since the recovery attempt, it may be too late to recover additional files.

    You should search your system for additional copies of your AEPs. You might be able to salvage the work from an auto-save folder or temporary Media Encoder export folder.

    It doesn’t help you now, but here are a couple of notes I put together on safeguarding After Effect project files for the future:

    I’m really sorry and I hope everything works out.

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