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Help! Big FCP Problems!
One of the editors in our office is having nightmarish problems with his system since a recent upgrade, which was a totally clean install by the way. He’s working with an AJA IO and a 2.0 dual gig G5 with 3 gigs of ram running Tiger and absolutely every update currently available. His major complaints are that the canvas usually doesn’t match the playhead within the timeline, sometimes during playback the canvas shows a freeze frame of a selected clip or even some other random still, a good deal the time the canvas will just display a solid green matte, video output disappears frequently and he’s regularly “beachballed” by just about every move of the playhead by his mouse. He says if it were a Wintel system he’d swear it was a virus, if it were an OS9 system he’d swear it was a ram allocation issue and being relatively new to OSX & FCP/AJA he wonders if it might be a hardware issue. After a frenzied fit of changing settings to try and get it to work right he finally set it up to mirror my system (AJA IO w/2.7 dual gig G5 with 8 gigs of ram running Tiger) which works flawlessly except for an occasional refusal of FCP to boot up which seems like it has a great deal to do with a new found total dislike for anything to do Final Effects Complete. So, long story short… I’ve been given overtime to come in this weekend and see if I can get it to work. Any ideas about what to do and or where to start looking? HELP!