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Activity Forums Apple Final Cut Pro Legacy Help! Big FCP Problems!

  • Help! Big FCP Problems!

    Posted by Chad Kappeler on November 5, 2005 at 3:56 pm

    One of the editors in our office is having nightmarish problems with his system since a recent upgrade, which was a totally clean install by the way. He’s working with an AJA IO and a 2.0 dual gig G5 with 3 gigs of ram running Tiger and absolutely every update currently available. His major complaints are that the canvas usually doesn’t match the playhead within the timeline, sometimes during playback the canvas shows a freeze frame of a selected clip or even some other random still, a good deal the time the canvas will just display a solid green matte, video output disappears frequently and he’s regularly “beachballed” by just about every move of the playhead by his mouse. He says if it were a Wintel system he’d swear it was a virus, if it were an OS9 system he’d swear it was a ram allocation issue and being relatively new to OSX & FCP/AJA he wonders if it might be a hardware issue. After a frenzied fit of changing settings to try and get it to work right he finally set it up to mirror my system (AJA IO w/2.7 dual gig G5 with 8 gigs of ram running Tiger) which works flawlessly except for an occasional refusal of FCP to boot up which seems like it has a great deal to do with a new found total dislike for anything to do Final Effects Complete. So, long story short… I’ve been given overtime to come in this weekend and see if I can get it to work. Any ideas about what to do and or where to start looking? HELP!

    Chad Kappeler replied 20 years, 6 months ago 6 Members · 9 Replies
  • 9 Replies
  • Gary Adcock

    November 5, 2005 at 4:19 pm

    [Chad Kappeler] “He’s working with an AJA IO and a 2.0 dual gig G5 with 3 gigs of ram running Tiger and absolutely every update currently available.”

    with out the hardware we are lost.’

    the green screen when working with the IO usually means the firewire buss cannot handle the bandwidth.
    you do not have FW drives and the IO on the same FW bus do you . ( if you have not added a card in the machine the answer is yes)

    Gary Adcock
    Studio37
    HD and Film Consultation
    Chicago, IL USA

  • Chad Kappeler

    November 5, 2005 at 5:01 pm

    No, no firewire drives at all. We’re using SCSI on that system.

  • Wolf56

    November 5, 2005 at 9:14 pm

    I had a problem with dropped frames on the timeline FCP 5.0.3 Power Mac G5 dual 2.3 ghz and 1.5 GB RAM.
    This G5 is new. After 9 weeks and meeting many technicians at Apple. I installed a Seagate hard drive, did a fresh
    install of Tiger 10.4 and FCP 5.0.3 and copied the the 50 GB project folder to this drive. It runs great, no problems..
    Are you running your project on a Maxtor internal drive that came with the machine by chance ?

  • Matthew Romanis

    November 5, 2005 at 10:36 pm

    ??Chad,
    I have had a similar problem, though not exactly the same. I ran the activity monitor app (in utilities) to determine if FCP was hogging RAM for some reason. I discovered that playing around with the RAM sticks in the G5 resolved the play head issues. I have tested the RAM individually, but they all seem OK, placing them back in a different arrangement has helped. Not a scientific or definitive approach, but it worked.

  • Tom Matthies

    November 6, 2005 at 2:03 am

    Just a shot in the dark. When I moved my IO from an older machine to my new G5, it didn’t work worth a darn. After downloading new firmware and drivers from AJA, all is now well. I seen to remember having the green screen problem as well. It’s been solid as a rock after updating the Io software.
    Just a thought.
    Tom

  • Chad Kappeler

    November 6, 2005 at 3:42 am

    Actually, we did a clean insall and updated everything including the AJA drivers.

  • Chad Kappeler

    November 6, 2005 at 3:45 am

    OK, I’ll give the activity monitor a try. Just how much constitutes “hogging” the ram? Also, is anyone aware of Widgets possibly causing conflicts?

  • Nick B

    November 6, 2005 at 4:47 pm

    Does it work with the AjA not connected ?

    You say you updated the drivers for the Aja but what about the firmware that another poster mentioned ?

  • Chad Kappeler

    November 7, 2005 at 1:20 pm

    Actually we removed the firewire from the G5 a FCP froze-up immediately. I’m pretty sure we installed/upgraded everything.

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