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Activity Forums VEGAS Pro Having New Problem with Crashes While Rendering (Pro 8.0c)

  • Having New Problem with Crashes While Rendering (Pro 8.0c)

    Posted by Ron Roberts on March 26, 2009 at 4:03 am

    Hello all,

    I am a new user to Vegas, but have been enjoying my time working with and learning this program. Unfortunately, I have hit a wall in my Productivity last night.

    I have already completed about 6 short videos, anywhere from 30 seconds to 3 minutes in length. However, Vegas has been crashing almost constantly for me early on in the Rendering Process for my latest Project.

    I am running Vegas Pro 8.0c, on the following system:

    Vista Ultimate 64
    ASUS P5N-Deluxe
    Intel Quad Core 2.83GHz
    4GB Corsair Dominator PC6400 RAM
    GTX 280 Video Card
    SoundBlaster XFI Extreme Music
    74GB 10,000 RPM SATA ‘system drive’ (Vegas and Windows run off this)
    350GB 7,200 RPM SATA ‘storage drive’ (I have been importing videos and storing Vegas Projects here as of late).

    I know, I need a lot more storage space, but for these short videos I haven’t run out yet.

    The Project I am currently working on is about 3.5 minutes long, and consists of 3 JPEG Images (resized at 1920×1080)*, and Video Clips in .m2ts format shot from both a Canon Vixia HF10 and Sony HDR-SR12 (both show Video at 1920×1080 29.70fps Interlaced).

    I am working with the Project Settings at:

    Audio: 128 Kbps, 96,000 Hz, 24 Bit, Stereo.
    Video: 29.970 fps, 1280×720, Quality VBR 90, WMV V9 Compression.

    When using Render As, the Project was tending to Crash after the 2nd JPEG Image, there are 2 back to back in front of the Videos and one at the tail end.

    3 possible crashes appear on my system while Rendering at what seems to be random:

    1) The Program will close completely, very fast and without any error message.

    2) The Program will freeze and give a ‘Not Responding’ error to Windows.

    3) It will give me ‘Process Failed’ without a reason.

    *I ran into this issue with my earlier videos using the orginal JPEG sizes, so I resized them to 1920×1080 to be the same as the source videos, and it worked out just fine.

    I also have been looking into a lot of Render/Crash threads on this board today, and decided to separate my “Intro” with the 2 JPEGs and Render As a WMV, then Render the rest of the video, finally combining the 2.

    The ‘Intro’ Rendered easily, but the Specs are 1280×720 at 30fps Progressive.

    Going to Render the rest of the Video with the Previous settings
    (Audio: 128 Kbps, 96,000 Hz, 24 Bit, Stereo.
    Video: 29.970 fps, 1280×720, Quality VBR 90, WMV V9 Compression.) will still cause Crash #1, #2, or #3.

    Thank you for any help!

    Ron Roberts replied 17 years, 1 month ago 2 Members · 2 Replies
  • 2 Replies
  • John Rofrano

    March 26, 2009 at 11:26 am

    We’ve been seeing a lot of rendering crashes while using AVCHD. While it should work, it seems to be causing a lot of problems. There are solutions like AVCHD UpShift that will convert AVCHD files to HDV M2T files which are a lot easier to handle. (just a thought)

    One question about your render:

    > Going to Render the rest of the Video with the Previous settings
    (Audio: 128 Kbps, 96,000 Hz, 24 Bit, Stereo.

    Why is your rendered audio so high? 48Khz/16-bit is the norm for audio accompanying video. Some computers can’t even handle 24-bit or 96KHz sample rate and will have to dither it down anyway. I don’t know if this is contributing to the problem or not but that’s an unusually high audio setting for video delivery.

    Your original post had partial dump files. The errors looked like memory errors (Exception Code: c0000005). I would run a memory diagnostic on you PC just to be sure it’s not a bad stick of RAM.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Ron Roberts

    March 26, 2009 at 11:55 pm

    John,

    I will look for AVCHD upshift.

    As far as the Audio settings, no real motivation for those settings other than that it what it defaulted to. I figured I’d leave it as set.

    In breaking up my original Project into 2 parts to Render individually and recombine, I deleted the Audio Track but am still seeing the Crash.

    I will test my memory, but I have 8GB of PC2-8500 RAM arriving tomorrow, I figured it would be a good time to upgrade. I will test the new memory with MemTest and CPU-Z in hopes of diagnosing my issues further.

    As for the Error Reports, I guess after clicking Preview Post I missed them. Here are the recent ones:

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: vegas80.exe
    Application Version: 8.0.0.260
    Application Timestamp: 48c7daa4
    Fault Module Name: vegas80.exe
    Fault Module Version: 8.0.0.260
    Fault Module Timestamp: 48c7daa4
    Exception Code: c0000005
    Exception Offset: 002b2040
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 6ac0
    Additional Information 2: fc4757d703dab11b9e49e47bec5ee5fd
    Additional Information 3: 374f
    Additional Information 4: 93a51c750421c41887a6a1069ee4c0e2

    Extra information about the problem
    Bucket ID: 934419533

    Description
    Stopped working

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: vegas80.exe
    Application Version: 8.0.0.260
    Application Timestamp: 48c7daa4
    Fault Module Name: vegas80k.dll
    Fault Module Version: 8.0.0.260
    Fault Module Timestamp: 48c7d963
    Exception Code: c0000005
    Exception Offset: 0004ccff
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: 924693020

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