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  • Having many issues trying to run PP2.0…

    Posted by Lex Park on January 10, 2007 at 10:20 pm

    Hey all,

    I’m putting a video together that has the usual audio, video clips, and still images, as well as a comp I imported from After Effects, and some motion text action. Well, I can’t get PP2.0 to run more than a half hour or so without crashing.

    I’m using a dual processor PC with 3GB of RAM.

    Watching Task Manager when I initially load this project, memory usage gets up to over 600MB before the project finishes loading in PP2.0. As I work with the project, while monitoring Task Manager, I am regularly topping out at about 1.1GB and then PP2.0 has some kind of error and crashes.

    One of the errors contained this info:

    [\dev\stingray\Handlers\Monitor\Src\SourceMediaBackgroundView.cpp-356]

    I have no idea what that means! Help! I need PP2.0 running smoothly as I know it should.

    Some more info…
    I have PP2.0 installed on a large partition separate from the partition Windows resides. In PP2.0, I have scratch disks setup on an entirely different hard drive and on it’s own partition.

    I think I’ve covered most all of the bases after going through Adobe’s “Optimizing Windows for PP2.0…” and I feel this thing should be running great… but it’s not. It has not run all that smoothly from the initial install, but now it is really really bad.

    Thanks for all of your input and insight regarding my quandary.

    – The Foonshoe

    Harm Millaard replied 19 years, 3 months ago 4 Members · 5 Replies
  • 5 Replies
  • Aanarav Sareen

    January 11, 2007 at 5:00 am

    A few things:

    a) What is the source of your video and audio clips?
    b) How large are your still images?
    c) Does the project crash when you are NOT using the AE projects?
    d) Are you running any background processes?

    – Aanarav

  • Klaus Gaertner

    January 11, 2007 at 11:54 am

    I had that problem even after I installed a total of 4 GB RAM. The trick in my case was to set the /3G switch at the end of the last line in the boot.ini file. This is recommended by Adobe in their Read Me file on the installation disk to make usage of RAM above 2GB. In my case this solved the problem. Without that switch PP2 crashed even when 1.6 GB RAM were still available. – I hope this helps.

  • Lex Park

    January 11, 2007 at 4:54 pm

    a) vids are mpg’s, audio is mp3 and wav
    b) 2592 x 1944
    c) Yes, I get the same result with or without the AE avi
    d) I have turned everything I can off, but getting same results

    Hope I answered these clearly… 🙂

    Thanks, Aanarav

    – The Foonshoe

  • Lex Park

    January 11, 2007 at 4:55 pm

    Wow, I must have totally missed that. Thanks so much! I will be looking into that now and get back asap.

    Thanks again!

    – The Foonshoe

  • Harm Millaard

    January 11, 2007 at 5:51 pm

    You could try with material suited for editing, MSDV AVI instead of MPEG and MP3, which are suited for display, not for editing. Second, you could try to adjust the resolution of your stills to match your project settings.

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