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Activity Forums Adobe Premiere Pro Half of The Audio Is Lost!!?

  • Half of The Audio Is Lost!!?

    Posted by Husam Al-sayed on January 13, 2012 at 3:14 pm

    Hi,

    Please check out the image and tell me what is wrong? I import the clips and when I view them or put them in the timeline the audio chopped in half.

    The original video is working fine and the audio the is in full length.

    Im on a deadline and I’ll appreciate a quick solution.

    Im working on an iMac 27″ i7 3.4 16GB RAM

    Thanks!
    -Husam

    Vighnesh Naik replied 7 years, 2 months ago 8 Members · 9 Replies
  • 9 Replies
  • Chris Tompkins

    January 13, 2012 at 5:30 pm

    And you confirmed it’s the actual audio missing and not just a re-draw issue with the wave forms?

    Reboot?
    Re-import?

    Chris Tompkins
    Video Atlanta LLC

  • Husam Al-sayed

    January 13, 2012 at 5:33 pm

    I rebooted, re-imported, tried difference sequence settings but to no avail

    And yes the audio is missing, after seconds of playback it goes out of sync and dies halfway as shown in the waveform!

  • Paul Neumann

    January 13, 2012 at 6:33 pm

    Open the clip in After Effects or Audition and export a new .wav. Sync it, lock it and back to work.

  • Husam Al-sayed

    January 13, 2012 at 6:35 pm

    I thought of doing that, only problem is that I have over 3500 videos!..its a documentary shot over 15 days.

    I Just found out a solution, when I import the rushes from the external hard drive they work just fine. I was importing from the internal harddisk. what could the problem be exactly?

  • Jeff Pulera

    January 13, 2012 at 9:09 pm

    You haven’t said what format the videos are. Most new tapeless formats use complicated file structures, and those file folders must all be kept intact when moving data from camera card to hard drive.

    If you just “dig down” and find the video file, it may not operate properly on its own without other supporting files. It is also good in this case to use the Browser in Premiere for importing these kinds of files.

    Jeff Pulera
    Safe Harbor Computers

  • Brian Thomas

    January 17, 2012 at 1:38 pm

    I had the same thing a couple of months ago:

    https://forums.creativecow.net/readpost/3/918375

    Like you I found a way round but I wish I knew what had caused it..

    PP 5.5.2, iMac 24 3.06 8GB OSX 10.7 MBP 17″, 2.3 GHz 8GB. Near Geneva, Switzerland

  • Vagner Nogueira

    August 20, 2014 at 3:14 am

    If using windows, go to “C:\Users\’Your User Here’\AppData\Roaming\Adobe\Common\”,
    then erase both “Media Cache Files” and “Media Cache” content. Open your project,
    premiere will conform the files again, with correct audio this time.
    It worked for me.

  • Simon Whistler

    January 9, 2018 at 10:32 am

    Thanks Vagner – that easy fix worked for me!

  • Vighnesh Naik

    March 6, 2019 at 12:17 pm

    Well i don’t know if this helps.
    But i faced a similar problem when i was trying to import an audio file (.mpeg format). All i had to do was change the format of the file. I changed the format to .mp3 and it worked! So, I’m glad if it helps in any way.

    Thank You

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