” Never had a problem ”
Well apparently there IS a problem, you’ve asked for help because your videos are not as clear as those of the competition. Any time you upscale your video, like 720p to 1080p, there will be softening. Why not stay 720p and deliver a clean 720p product to the customer? You are not doing anyone a favor by delivering 1080p from a 720p source. It is still 720p, but now looks worse because it has been blown-up.
I’m a fan of the Ninja units, have used them on several projects. But in my case, it was more for convenience. My cameras are HDV and when shooting multiple long events, there is lots of tape changing and then many, many hours of capturing all of those tapes. Ninja allows me to capture direct to the hard drive, ready to edit!
As for quality…recording to ProRes with 4:2:2 color can be helpful when planning to do a lot of color grading, or especially compositing such as green screen work. Fast motion video will have less artifacting with the higher data rate and more robust codec. But in general, you will not see an obvious difference between camera native footage and the ProRes most of the time, without scrutinizing the footage side by side and expanding the image to check/compare details. In other words, don’t expect your footage to magically look much better just because of using Ninja. To the naked eye during playback, the footage will usually look the same.
Thank you
Jeff Pulera
Safe Harbor Computers