Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro H.264 Export From Premiere Pro Not Playing

  • H.264 Export From Premiere Pro Not Playing

    Posted by Eric Faucher on November 20, 2018 at 2:52 pm

    Properties of the imported video:
    Hour and twenty minutes long, MP4, 82.9MB. Low quality video with not a lot going on. It’s a capture of a GoToMeeting presentation, essentially just powerpoint slides with audio.

    I’ve imported it to break down into smaller, topic specific videos, along with some minor audio cleanup. 10 separate videos ranging between 2 minutes and 20 minutes in length.

    Exported many different times using the various H.264 presets. Every time the exported MP4 doesn’t work properly.
    Playing through VLC I can get audio, but no image. Skipping through the timeline results in the video restarting.
    If I try to look at the exported video properties, they’re blank. No information available.
    Tried uploaded to Vimeo just to see what would happen, and I get a message that it’s either not a valid video file, or an unsupported codec.

    Only time I can get a video that actually plays, it’s by checking Match Sequence Settings. The exported video is then exported as a .mov, and is a ridiculous file size, especially considering what the video is (ex 4:22 long video with no slide changes = 1.74GB)

    What am I doing wrong? Something with my export settings? Or with the initial import of the MP4?

    *I’ve had this issue in the past, but don’t remember the specifics. Had to use a different video editor to complete the project.

    Eric Faucher replied 7 years, 5 months ago 2 Members · 2 Replies
  • 2 Replies
  • Tero Ahlfors

    November 21, 2018 at 4:38 am

    [Eric Faucher] “What am I doing wrong? Something with my export settings? Or with the initial import of the MP4?”

    Well as you haven’t told your original footage format, exact export/project/sequence settings we can’t really troubleshoot this.

  • Eric Faucher

    November 22, 2018 at 1:22 pm

    Thanks for the response Dave. The source video I had to work with was at 7 fps. Premiere Pro didn’t like that apparently. Exporting using Match Source – Adaptive High Bitrate was obviously leaving the frame rate at that 7 fps.

    Once I changed the frames per second to 29.97 it exported properly.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy