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Activity Forums Storage & Archiving Gspeed ES Pro RAID keeps disappearing from Mac, have to re-initialize!

  • Jesse Schluntz

    December 12, 2012 at 8:24 pm

    here is my Raid:

    https://www.g-technology.com/products/g-speed-es-pro.cfm

    When this whole issue began, I spoke to G Tech on a support call, went through the problems, and they concluded there wasn’t anything on my end indicating a problem with the actual raid hardware. That being said, they’re ready to send me a new drive if these final eliminations point to that.

    I’m currently rebuilding the raid again after installing a new ATTO card. If all 10TB load up and I can edit for a few days with no issues, the card was most likely the issue. If the raid disappears again, I’ll try the new cable I just received. If that doesn’t work, I’ll pull the trigger on the replacement raid.

    The bottom line is everyone around me says “it sounds like this is the problem” or “the problem is for sure that”, but nobody has been proven right and my system is still paralyzed.

    I can’t wait until I can declare who was right, believe me!

    thanks
    jesse

  • Jesse Schluntz

    December 12, 2012 at 8:25 pm

    HDs are all blue. If one of them goes out, the raid literally sounds an alarm. I’ve heard it before when I had a heat issue months ago.

  • Rainer Wirth

    December 12, 2012 at 8:32 pm

    I believe you, and for sure you are not the only one with similar problems.
    Try this:
    New Configuration Raid 5
    Just put some files on it.
    Let’s say 300 GB
    Try to work around a little with the raid.
    If one of the drives go on red you have found the problem. It’s a drive. Replace the drive, your problem is found. If the array disappears with the new cable you need a new G-raid (Hardware.

    Rainer

  • Rainer Wirth

    December 12, 2012 at 8:36 pm

    Heat issue? This is definitely Raid hardware. Perhaps one of the fans is not working properly. If one drive fails, you have to replace it. Especially when you are on Raid 0. Raid 0 is harakiri. We have not one raid working on 0. Since 10 years.

    Rainer

  • Bob Zelin

    December 12, 2012 at 10:18 pm

    the story unfolds as you release details. Why on earth are you using RAID 0, with an ATTO R680 card ? The whole point is that if a drive fails, you don’t lose all your data. You MUST use RAID 5 for this system.

    You previously said that you are getting a new cable and enclosure from G-Tech. I am very glad about this (and surprised at the cooperation). This will hopefully resolve your issues. I doubt it’s the ATTO card very very much.

    Bob Zelin

  • Rainer Wirth

    December 12, 2012 at 10:21 pm

    I agree with bob!

    Rainer

  • Jesse Schluntz

    December 12, 2012 at 10:27 pm

    Err…. the first line of my first post says I’m configured raid 0 with back ups. not sure how you both missed that.

    Regardless of configuration, the gear no-worky.

    I’ll let you guys know what happens!

    thanks
    jesse

  • Rainer Wirth

    December 12, 2012 at 10:29 pm

    My last recommondation, and I’m very serious about this:
    It is the raid controller in the G-Raid.

    Rainer

  • Alex Gerulaitis

    December 12, 2012 at 10:32 pm

    [Bob Zelin] “Why on earth are you using RAID 0, with an ATTO R680 card ? The whole point is that if a drive fails, you don’t lose all your data. You MUST use RAID 5 for this system. “

    Bob, I don’t mean to be adversarial: RAID5 is not a must on a 4-drive box, especially when there are multiple levels of backup:

    [Jesse Schluntz] “I’m on RAID 0 because it’s the only way to get all my data on the raid. I have 2 layers of backup.”

    Alex Gerulaitis
    Systems Engineer
    DV411 – Los Angeles, CA

  • Jesse Schluntz

    December 12, 2012 at 10:36 pm

    The controller is a card that’s installed on my tower. The controller connects to my G raid via mini SAS cable.

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