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Activity Forums AJA Video Systems Great Service Again!

  • Great Service Again!

    Posted by Forrest Burger on November 10, 2010 at 4:07 am

    My Kona LH-I died. One call to AJA tech support, a quick RMA, an overnight FEDEX shipment and I’m back up and running.

    These guys know how to do things right!

    Forrest

    Matt Larson replied 15 years, 5 months ago 3 Members · 2 Replies
  • 2 Replies
  • Paul Jay

    November 10, 2010 at 3:08 pm

    AJA rocks! They know service and support. They always do.

  • Matt Larson

    November 10, 2010 at 5:31 pm

    Funny enough, I also received unexpectedly great (even by AJA standards) support yesterday.

    The only thing more rare than finding a company with better support than AJA, is actually NEEDING support on your AJA product!

    2 x3Ghz Quad MacPro
    9 GB RAM
    Mac OS X 10.5.5
    QT 7.5.5
    FCP 6.0.5
    AJA Kona 3 (6.0.1 drivers)
    G-Speed XL 12 RAID

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