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Activity Forums Adobe Premiere Pro Got a super weird problem with Premiere inputs would be appreciated

  • Got a super weird problem with Premiere inputs would be appreciated

    Posted by Ali Grey on August 3, 2016 at 9:25 am

    I have recently been using premiere to edit video files from my hard drive.

    I was on a laptop and I was using a 2nd monitor.

    And now: when I try to open that project – Premiere doesn’t let me click anywhere and does the windows error beep whenever I try to click somewhere.

    I did an experiment by creating a new project and causing the media to go offline and it did the EXACT same error as to when I was trying to open a new project with offline media.

    Now what I think is happening

    1) Premiere is displaying the “media offline, please link media” box on my 2nd monitor.
    2) It still thinks I have my 2nd monitor attached, but I don’t
    3) I cannot click anything because, that box is the only clickable thing
    4) I cannot see anything because the error box is showing up on a non-existent monitor.

    I have tried removing and installing again but same thing.

    How can I cause adobe premiere to forget every single thing it knows about me and my computer so that it no longer thinks I have a 2nd monitor and displays everything in my home screen?

    I’ve spent my past few days trying to fix this 🙁 All new projects with online media work perfectly.

    Thanks for your input!

    Jon Doughtie replied 10 years, 1 month ago 2 Members · 1 Reply
  • 1 Reply
  • Jon Doughtie

    August 3, 2016 at 2:31 pm

    First thing I would do is attach a second monitor again to get control.

    Saving particular Workspaces may help with this. You’ll need a two-monitor Workspace and a single-monitor Workspace.

    In your two-monitor Workspace, set it up so the Windows menus portion of the layout (if you on a Windows machine) is always in monitor 1. That way, if you forget to change Workspaces before shutting down, you can access the menus on the restart and change to the one-monitor Workspace.

    System:
    Dell Precision T7600 (x2)
    Win 7 64-bit
    32GB RAM
    Adobe CC 2015.02 (as of 6/2016)
    256GB SSD system drive
    4 internal media drives RAID 5
    Typically cutting short form from HD MP4 and P2 MXF.

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