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Activity › Forums › Adobe Premiere Pro › GoPro 11 videos will not open in PremierePro. HEVC problem.

  • Adobe Premiere Pro

    GoPro 11 videos will not open in PremierePro. HEVC problem.

    Posted by Lopici Gaspar on March 14, 2023 at 3:44 pm

    GoPro 11 videos will play fine in Windows Media Player, VLC, but not in PremierePro

    Error messages I am getting:

    Unable to install

    mc_enc_hevc.dll

    mc_dec_hevc.dll

    //Tried restarting, deleting, etc. not success.

    Upgrade to paid plan

    //I do have a paid plan.

    Ann Bens replied 3 years, 2 months ago 2 Members · 2 Replies
  • 2 Replies

  • Lopici Gaspar

    March 14, 2023 at 4:02 pm

    PP v23.2, Windows 10

  • Ann Bens

    March 16, 2023 at 3:31 pm

    Reset preference and/or reinstall the program.

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