getting “General Error” during rendering

[Aaron Neitz]

Uh – there’s enough room right? Maybe the render folder going into an affinity that might be limited?

[Ben Insler]

Can you try setting your render scratch folder to a different drive (like and external firewire 800)? If it renders fine, it’s a problem with your XSAN. That would be my guess. Usually Final Cut will give you more detailed errors (or exactly the opposite… no error at all… and just not do anything, as is usually the case with low disk space while rendering) when something goes wrong. In my experience, the General Error usually comes up when there are HDD issues. We get them a lot when if we have connected to another HDD over our network and then eject that mounted drive before quitting FCP. For some reason it is looking for that drive and gives the General Error when it can’t find it, even though that drive is in no way referenced by the project open in FCP.

Hope this helps.

Ben

[Andreas Karoliussen]

Hi,

Thank You for Your Tips!

Charlie, yes there is enough room (about 2 terrabytes free…)
Ben: thanx for the advise, will try another drive next time, however it varies when the “general error” are displayed and not:
ie:
scenario: timeline with to dv clips and a text clip that need render, in a photo Jpeg sequence, i press render=general error
I try to higlight one clip =general error
I close other open (not needed) projects and press render =general error
Next:
highlight the two dv clips= Renders Fine!
highlight the text clip= Renders Fine!

and in my world this ought not to happen if there was a diskdrive issue… or am I wrong?

Andreas

[Dank_elly]

What type of apples are you running on your system? intel or power pc? or a mix of both? I’m working on a project right now with a 40tb xsan and 95% intel machines. We’ve been getting the same general error, along with huge amounts of dropped frames, and just sluggish response in the viewer. Each machine has a kona lhe or kona 3, a screaming video card, and 4gb of ram. We’ve been working in the dvcpro hd codec, any similarities?

[Andreas Karoliussen]

Hi Dank,

not many similarities…
There is no intels in my system, however Ive also had an increase in dropped frames. We have blackmagic cards and are using PhotoJpeg codec for offline and Uncompressed for online…
we have both ati and nvida video cards.

One tip however is to sett autorender to two minutes, because often the autorender can render when apple + R gives you “General Error”.

lately Ive been getting OI error on the fiber to one client, however I believe this is en separate error, Just thought I