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Activity Forums Apple Final Cut Pro Legacy General Error upon export

  • General Error upon export

    Posted by Chris Burke on February 19, 2008 at 4:20 am

    Hi,

    I am trying to export a quicktime movie from my time line. Each time I get to 28%, I get a “general error” and it stops the export. I have trashed the prefs, but still no help. All this started when I did the latest QT upgrade to 7.4.1, before that, I didn’t have any trouble. Is is possible to downgrade to QT 7.4 or 7.3? if so, how?

    chris

    Jerry Alto replied 18 years, 2 months ago 2 Members · 1 Reply
  • 1 Reply
  • Jerry Alto

    February 27, 2008 at 1:01 am

    Chris- We’ve had that happen a few times and it usually can be tracked to a corrupt media file. The best way we found to track it down is set an out point a little before where we think the problem file is and export. If that exports successfully we do short exports using in/out points ’till we find the bad file and fix it. It sounds like you may a have corrupt media file about a third of the way down your timeline. I know it sounds tedious but we’ve usually found and solved the issue in less time than expected.

    Hope this helps.

    Jerry

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