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Forums Apple Final Cut Pro Legacy General Error over clip

  • General Error over clip

  • Ariella Furman

    September 27, 2010 at 4:36 pm


    I’m having an issue where I downloaded a clip that plays beautifully in my Quicktime player and also plays in preview. However, when I bring it into my Final Cut Pro 7.0.3 (recently updated in software update), it goes in but when i try to double click it or bring it into a sequence, it all of a sudden says “General Error”

    I’ve tried re-exporting it in Quicktime to a .mov because currently it is a .mp4. Once I got it to a .mov, it again played beautifully in Quicktime but got an error in Final Cut.

    I even tried trashing Final Cut’s preferences, restarting, doing a system software update, etc. I even tried re-downloading the clip and I just keep getting General Error.

    Does anyone know a solution to this problem? thanks!

  • Jerry Hofmann

    September 27, 2010 at 6:06 pm

    You need to transcode the clip first to an editable format such as ProRes. Don’t change the frame rate nor the frame size and do this in Compressor.


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