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General Error
The last couple of projects I’ve done have been online conforms to HD 10bit uncompressed.
After finishing all of my tweeks, I wish to output a master Quicktime. As usual I place my in and out markers at the beginning and end of my timeline, and select Export to QuickTime Movie. I select current settings and make self contained. I target my XRAID with better than 1.5 TB available.
I’ve had both of these project fail well into the output process. All FCP says is “General Error”. After a little research I discover that I’m not the only one with this problem. I tried trashing all of my FCP prefs and trashing my render files and re-building them.
If I Export to Compressor, the entire timeline will output without failing.
So, why is this happening? and… If I have a 1920×1080 23.98p 422 10bit uncompressed timeline and I export thru Compressor set to transcode to the very same settings. Is my video compromised in any way?
STeve
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5 Replies
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HOw long is your piece?
Jeremy
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We cured that by adding more memory…. How much RAM is in your system? We have 8 gigs now and haven’t had that happen since we went to that number. You can open Activity Monitor before trying the export and see if you have much free ram. Final Cut is not very graceful about running out of memory.
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My latest piece is about 60 minutes, it appears to fail while halfway done. The previous one was 20 minutes and failed earlier.
Intel 8 core 3.0Ghz, 6 Gig of RAM, OSX 10.5.5, QT 7.5.5, FCP 6.0.5, Kona3 (v6 software)
STeve
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That was about the same thing that was happening to us.. and the extra RAM cured it. 6 gigs sounds like plenty.. (we only had 2) but I can’t say for sure.
As I say you can use activity monitor to check and see if you are running out of memory during this process.
Jason
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Jason, you being up a very great point. With 1080psf23.98 material, FCP seems to be hyper specific about RAM. It needs to be set up in equal pairs so 4, 8 or 16 Gig (8 or 16 really) will probably do the trick. I’d recommend buying all new RAM for this so everything is the same. You can get 16GB for less than $400. It’s well worth it.
https://support.apple.com/kb/TS1957
Jeremy
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