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  • G5 and Decklink 5.7 freezes after sleep

    Posted by Will Salley on September 13, 2006 at 4:26 am

    I updated to 5.7 yesterday and ever since the G5 would not respond (no cursor, clock frozen but desktop was normal) after waking from sleep. After a bit of troubleshooting, I did an un-install of 5.7 and reverted back to 5.4.2. Now everythings back to normal. I don’t really need the update so I’ll just stay with 5.4.2 but wanted to make everyone aware.

    By the way, I did all the usual troubleshooting stuff such as trashing desktop prefs, BMD prefs, FCP prefs, and repairing permissions.

    The card in the affected G5 is a Deckilink SP, other than that the system info is as stated below.

    System Info – G5/Dual 2 – 10.4.7 – QT v7.1.2 – 8GB ram – Radeon 9800Pro – External SATA Raid – Decklink Extreme – Wacom 6×8

    Kristian Lam replied 19 years, 7 months ago 4 Members · 4 Replies
  • 4 Replies
  • Luke Maslen

    September 13, 2006 at 5:19 am

    Hi Will,

    That’s odd. Did you run the DeckLink uninstaller before upgrading to the latest drivers? That might help as I’m not aware of any other similar reports.

    Regards,

    Luke Maslen
    Blackmagic Design

  • Will Salley

    September 13, 2006 at 5:34 am

    Luke, I did the un-install before updating to 5.7 as well as retrograding back to 5.4.2.

  • James Reid

    September 13, 2006 at 9:58 pm

    Same problem here on G5 1.8 DP (Rev A, PCI-X model) and Decklink SP.
    Reverted to 5.6.2 and back to normal.

  • Kristian Lam

    September 14, 2006 at 12:40 am

    THanks guys,

    We’ve replicated the issue here and should be able to address it.

    In the meantime, kindly do not allow your Mac to sleep. Some strong coffee should do it. 🙂

    regards

    Kristian Lam
    Blackmagic Design

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