G-RAID drives – Transferring to different enclosure

[Rich Sigerist]

Hi Paul,

Negative. I’ve cut bait and moved on.

Good luck.

Rich Sigerist
RSVP Creative
Ventura, CA

[Paul Turlick]

Thanks Rich. One other quick question: when you tried putting the drives in other enclosures were they the same model enclosures (same part #)? I’ve heard that may be a sticking point as the RAID controllers can be “generation” specific..

[Franz Gerschwiler]

Their customer service is pretty pathetic. I liked their products up until my enclosure died and I discovered how little they gave a damn about customers with existing products. It owuld be nice to think that the company you trust your data with has your back when you need a new circuit board or power supply or at least some damned information to help you do a software recovery.

If you can get an enclosure with the same production run you stand a chance by doing a transplant. I have failed to find one for mine so far. Wasted money on 2 drives that I thought were in the same generation but turned out not the case. S/n needs to be very close.