Activity › Forums › Business & Career Building › Frustration with new-age communication being ignored *whinge*
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Frustration with new-age communication being ignored *whinge*
Robert Morris replied 16 years, 10 months ago 20 Members · 41 Replies
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Grinner Hester
August 23, 2009 at 5:28 pmI get the same from my clients. Should something not work, I hear about in an instant. Should my show rock balls, I hear nothing.
I now like hearing nothing.
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David Rodney
August 23, 2009 at 9:39 pmWow! “Bullshit!”
If I had known I could resort to swearing on this forum, I would have lowered myself to that much earlier.
I thought it was obvious to those reading – especially after my attempt to clarify my point of view in subsequent posts – that I wouldn’t expect anyone to RESPOND in ten seconds and that – once they got the message – that it would only take them 10 seconds or so to type a response once they found the time to do so.
I am not that stupid as to entertain the thought that I would get a response from ANY email in ten seconds.
Ok, so if it wasn’t obvious to some, my apologies. I need to be able to improve my gesticulation. What I meant was this:
Email is a big part business communication. It is simple to use and fast when you choose to use it. It can – if used wisely and correctly – make our day productive. More productive than interrupting people on the phone all day for something that could be dealt with with a simple “yes/no” via email. Seeing it is so simple and fast, what a shame some people just choose to ignore it, seeing as it could be dealt with in, say, ten seconds. When convenient. When they have time.
People who ignore emails completely – especially business-related emails with direct questions – shit me.
There. That’s better.
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Arnie Schlissel
August 23, 2009 at 10:47 pm[Ron Lindeboom] “Right now, today, I have 817 unopened emails. “
If you’re like me, roughly 400-500 of them are offering to enhance your mojo, another 100-200 are from nephews of recently deceased officers of the Nigerian national oil company asking for your assistance in recovering their “inheritance”, 50-100 are notifications that you’ve won a lottery in Holland (or Ireland, for a change of pace), and 20-30 are offering you bigger boobs. Most of the rest are offering you low interest mortgages.
Arnie
Post production is not an afterthought!
https://www.arniepix.com/ -
Arnie Schlissel
August 23, 2009 at 10:50 pm[Bob Zelin] “I have to get this job out in 1 hour, can someone PLEASE help me”
As a matter of policy, I always click the “next” button when I read those subject lines. You can call me mean, evil or just an ass, but it’s my opinion that anyone in that kind of a bind is already beyond help, or maybe just not deserving.
Arnie
Post production is not an afterthought!
https://www.arniepix.com/ -
Mark Suszko
August 24, 2009 at 1:09 amArnie, having been on both sides of those “Emergency!” requests, and having had my bacon saved by some smart and very patient COW members, I *always* read those posts here, even when I may not know the answer offhand. I may know where to point them to get that answer from someone that knows. This “paying forward” concept of helping out others is fundamental to the COW’s success.
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Ron Lindeboom
August 24, 2009 at 3:51 amWow, I didn’t know that bullshit was such an egregious bit of filth. I bought my first car courtesy of it, selling manure from the dairy I grew up on at 5 bags for $1 to all the housing tracts that grew up around us and eventually pushed us out of business. Bought my first house from the money I saved from manure sales, as well. Me and bullshit, as well as cowshit, go back a long way.
The point you missed is that you were feeding bull to the board and weren’t listening to anyone else’s point but your own.
You may think that the back-pedaling you did is what you were saying but for most of your initial posts, they were all about how easy email is and how it takes no time.
I tried showing you on a few occasions a picture of a workday that was quite unlike your own. You didn’t like it and came back with the same point — that is when I called it bullshit.
If that is more than you can bare, I would get rid of cable TV, quit going to the movies, burn your CDs and music, and get out of this business.
Ron Lindeboom
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Tim Kolb
August 24, 2009 at 1:53 pmI guess I’d also make a habit of noting timelines and when messages were sent. We once had a project that came in considerably beyond deadline and the client started pressing us for a discount…
When we ran the email record and the notes from our phone conversations, it was evident that non-responses and responses that were weeks past the date promised from their end added far more time to the timeline than the amount we were late…
Client blushes and writes check…
TimK,
Director, Consultant
Kolb Productions, -
Mads Nybo jørgensen
August 26, 2009 at 11:03 pmHey David,
I agree with most others here on the forum about email. I’ve actually started shutting my Outlook down so I only look at it three times a day. If someone has an urgent message or document for me, they can phone me – so far I’ve lost no clients on suddenly becoming much more effective in my day-2-day business.
However:
[David See] “One of our main clients has one person who, when you send video updates for approval, refuses to acknowledge receipt of them, even if you attach a message saying “Hi there xxxx, here are the latest updates, please acknowledge receipt so I am not under the impression you have received it when in fact you haven’t”, or words to that effect.”We use a Yousendit corporate account for sending videos for approval, viewing etc. It is great in that it allows us to track when the client down-loads the video and how many times. And sometimes we even protect it, so if the file is passed around an organisation or a “group” of clients, each individual has to set up a Yousendit account to download it, which gives us even more monitoring facilities. It won’t tell you that they’ve seen the actual video – but you’ll know that they’ve got it.
All the Best
Mads
London, UKMac Million Ltd. – HD Production & Editing
Please watch our latest video on Data Protection at https://www.youtube.com/watch?v=CVyv_lTywwc
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Robert Morris
September 3, 2009 at 5:10 pmBusiness rule – NEVER try to educate anyone. You will fail.

Fine Art Drawings | Photography | Compositing | VFX | Titles | Keying | 3D -
Patricia Shanks
September 6, 2009 at 6:17 pmIsn’t it funny that we can get people to speak with us on the phone these days, but they won’t respond to an email? I remember the day when email didn’t exist. (No! Say it isn’t so!!) And people simply didn’t return calls. Of course, that was also the day when only a handful of those people had a ‘brick’ (cell) in the car. And, then, they wouldn’t give out the number, since the cost of taking a call was so prohibitive. But I digress.
Let’s all sing a chorus or two of, “I talk to the treeeeees!” That’s what I do. I email a voice file to a client who is in desperate need of it. Oh, sure. We’re all talky-talky, communicatey-communicatey, when we need something.
“Please confirm receipt.” I beg for acknowledgement. Mais, non. I find myself checking the ftp site, looking to see if anyone cares. Has the client downloaded the desperately needed narration? Is there evidence of a visit from an IP that means anything to me? Yes! I’ve made contact! We have … a connection!
Good luck.
Patricia Shanks
Patricia Shanks Voice Studio
http://www.studioshanks.biz
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