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Freeze during export (I’ve tried some troubleshooting)
mac osx 10.7 Lion i7
16gb memory 1333mhz
1.33tb of free space
4 core, processor speed 2.93ghzI have a 21 minute long sequence in 4k r3d and want to export it to MPEG-2, NTSC, Quality 5, CBR 7.
I take a 2 minute segment and try to export. It will freeze or crash at different times.
I’ve disconnected from the internet. I’ve closed down all other programs.
I left the computer off for 10 hours to try and avoid overheating.
I’ve cleaned the media cache database.
I’ve read that scratch disk space does not need to be defragged on macs so I did not do this.
Playback is on ‘Mercury Playback Engine Software Only.’
I repaired disk permissions.
I don’t know if it would be a plug-in problem or not. Don’t know how I would check this…
I’ve copied the sequence and tried exporting it but it freezes/crashes.My computer only freezes and crashes when trying to export/render in Premiere.
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6 Replies
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When it freezes what happens?
Does it freeze when you render something other then Red RAW?
I had a similar problem years ago that was caused by corrupt frames in the Rd3 files.
JM
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I can’t move my mouse and have to hold the power button to reboot.
I’ve only worked with r3d files so I don’t know.It could be corrupt frames, but wouldn’t the freeze always stop at the same point for that to happen?
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Ok, did it work in the past? When did this start?
Ideas, in no particular order:
Try rendering something, anything, that isn’t rd3 to get that out of the picture.
Try reinstalling premiere.
Have you tried rendering both in premiere and AME?
Try removing any effects and just render the clips without any effects?
Try making a new project, import some of the clips, put them in a timeline and render.
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Ok, did it work in the past? When did this start?
Ideas, in no particular order:
Try rendering something, anything, that isn’t rd3 to get that out of the picture.
Try reinstalling premiere.
Have you tried rendering both in premiere and AME?
Try removing any effects and just render the clips without any effects?
Try making a new project, import some of the clips, put them in a timeline and render.
The freezing has always been a problem in Premiere Pro. There’s always been a problem of inconsistency as well. I had a different project before. The sequence was a 10 minute r3d sequence. One time I rendered and exported it at high quality and it worked, other times it would stop part way through.
From what I understand, it isn’t necessary to render the sequence if you just want to export to a different file format. Am I wrong with saying this? I thought rendering is for previewing the sequence.
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Will you lose the sequence if you uninstall the program?
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No, not if you save your project files…
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