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Activity Forums Adobe Premiere Pro Frame “split” glitch only after export

  • Frame “split” glitch only after export

    Posted by David Hue on January 11, 2017 at 12:18 am

    Seemingly every other time I export a version of this video, there is one single frame at some point throughout that “splits” as seen below. It does NOT appear when watching a rendered preview in Premiere (CC 2015.4, just upgraded). Only after rendering. Very frustrating. Any idea why this is and how I can avoid it on export? Please let me know if you want further details. I provided a bunch below. Thank you!

    Computer specs:

    Late 2013 iMac 27″
    3.5GHz quad-core Intel Core i7 processor
    8GB Memory
    1TB storage
    NVIDIA GeForce GTX 775M graphics processor with 2GB of GDDR5 memory

    Footage specs:

    Type: MPEG Movie
    File Size: 3.97 GB
    Image Size: 1920 x 1080
    Frame Rate: 23.976
    Source Audio Format: 48000 Hz – 16 bit – Stereo
    Project Audio Format: 48000 Hz – 32 bit floating point – Stereo
    Total Duration: 00:06:25:00
    Pixel Aspect Ratio: 1.0

    Export specs:

    Type: QuickTime Movie
    Codec: Apple ProRes
    File Size: 1.52 GB
    Image Size: 1920 x 1080
    Frame Rate: 29.97
    Source Audio Format: 48000 Hz – 16 bit – Stereo
    Project Audio Format: 48000 Hz – 32 bit floating point – Stereo
    Total Duration: 00;00;59;22
    Pixel Aspect Ratio: 1.0

    Video data block #1:
    Frame Size = 1920 x 1080
    Compressor = Apple ProRes 422 (HQ)
    Quality = Most (5.00)

    David Hue replied 9 years, 4 months ago 3 Members · 5 Replies
  • 5 Replies
  • Chris Wright

    January 11, 2017 at 5:14 am

    the first two things that pop into my head are change video renderer to software from cuda and disable intel h.264 acceleration in preferences. if those don’t work, then deselect import seq natively and delete media cache.

  • Neal Broffman

    January 11, 2017 at 9:03 pm

    If your specs on export are just a typo and you are actually exporting at 23.976 you might try making your video previews ProRes and then, if it plays without the glitch in your timeline, exporting using your previews.
    And you can also try to export using Media Encoder instead of exporting directly from PP. Perhaps you have already tried this.
    This might help you isolate where the problem is (assuming you are exporting the same frame rate).

    Neal Broffman
    One Production Place, Atlanta, GA
    http://www.oneproductionplace.com
    Current FIlm:
    Help Us Find Sunil Tripathi
    http://www.HelpUsFindSunilTripathi.com

  • David Hue

    January 12, 2017 at 4:31 pm
  • David Hue

    January 12, 2017 at 4:33 pm

    Good factors to consider, Chris. I’ll keep them in mind if I experience this issue again.

  • David Hue

    January 12, 2017 at 4:34 pm

    Dave, your frame rate explanation makes sense. I figured frames would be interpolated to accommodate the higher frame rate, and the audio stayed in sync, so it never looked off to me. I’ll definitely keep this in mind next time.

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