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Activity Forums VEGAS Pro First crash with SVP12.700 shows that preview does use OpenCL on nVidia

  • First crash with SVP12.700 shows that preview does use OpenCL on nVidia

    Posted by Stephen Crye on January 28, 2014 at 2:40 am

    This was kind of spooky; I was doing a routine project and thinking to myself ” wow, SVP has not crashed at all on my new computer in over month”.

    About 30 seconds after that thought, BOOM. I’m way, way, *way* not superstitious, but it was still interesting.

    I had just clicked on the External Monitor preview button, and decided to switch to Best Full when the crash occurred. Details below, but it is interesting that the fault module was nvopencl.dll , I’m guessing that is the vegas dll that interacts with nVidia’s OpenCL api. nvopencl.dll is not listed in the nVidia system info output (see below)

    I’m running the 331.82 driver, which is a few weeks old.

    I’m curious if other nVidia users in this forum have any thoughts about the most stable driver, and also which driver you are using.

    Thanks!

    Steve

    ———- crash info ———

    Extra Information
    File: C:\Users\steve\AppData\Local\Sony\Vegas Pro\12.0\dx_video_grovel_x64.log
    File: C:\Users\steve\AppData\Local\Sony\Vegas Pro\12.0\svfx_video_grovel_x64.log
    File: C:\Users\steve\AppData\Local\Sony\Vegas Pro\12.0\ocio_x64.log
    File: C:\Users\steve\AppData\Local\Sony\Vegas Pro\12.0\dx_grovel_x64.log
    File: C:\Users\steve\AppData\Local\Sony\Vegas Pro\12.0\vst_grovel.log
    File: C:\Users\steve\AppData\Local\Sony\Vegas Pro\12.0\gpu_video_x64.log
    File: C:\VegasProj\EPSYOs-ConCams4Andy\20130317\ConCamPlanets.veg
    File: C:\VegasProj\EPSYOs-ConCams4Andy\20130511\ConCam.veg

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 12.0 (Build 770) 64-bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:\Windows\system32\nvopencl.dll
    Fault Address: 0x000007FEE8C931B9
    Fault Offset: 0x00000000000A31B9

    Fault Process Details
    Process Path: C:\Program Files\Sony\Vegas Pro 12.0\vegas120.exe
    Process Version: Version 12.0 (Build 770) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2013-11-20 (Wed Nov 20) 23:45:00

    —-nVidia info ———-

    NVIDIA System Information report created on: 01/27/2014 19:34:44
    System name: T7500

    [Display]
    Operating System: Windows 7 Professional, 64-bit (Service Pack 1)
    DirectX version: 11.0
    GPU processor: Quadro 2000
    Driver version: 331.82
    Direct3D API version: 11
    Direct3D feature level: 11_0
    CUDA Cores: 192
    Core clock: 625 MHz
    Shader clock: 1251 MHz
    Memory data rate: 2608 MHz
    Memory interface: 128-bit
    Memory bandwidth: 41.73 GB/s
    Total available graphics memory: 6910 MB
    Dedicated video memory: 1024 MB GDDR5
    System video memory: 0 MB
    Shared system memory: 5886 MB
    Video BIOS version: 70.06.41.00.02
    IRQ: Not used
    Bus: PCI Express x16 Gen2
    Device Id: 10DE 0DD8 084A10DE
    Part Number: 2008 0500

    [Components]

    nvui.dll 8.17.13.3182 NVIDIA User Experience Driver Component
    nvxdsync.exe 8.17.13.3182 NVIDIA User Experience Driver Component
    nvxdplcy.dll 8.17.13.3182 NVIDIA User Experience Driver Component
    nvxdbat.dll 8.17.13.3182 NVIDIA User Experience Driver Component
    nvxdapix.dll 8.17.13.3182 NVIDIA User Experience Driver Component
    NVCPL.DLL 8.17.13.3182 NVIDIA User Experience Driver Component
    nvCplUIR.dll 7.5.780.0 NVIDIA Control Panel
    nvCplUI.exe 7.5.780.0 NVIDIA Control Panel
    nvWSSR.dll 6.14.13.3182 NVIDIA Workstation Server
    nvWSS.dll 6.14.13.3182 NVIDIA Workstation Server
    nvViTvSR.dll 6.14.13.3182 NVIDIA Video Server
    nvViTvS.dll 6.14.13.3182 NVIDIA Video Server
    NVSTVIEW.EXE 7.17.13.3182 NVIDIA 3D Vision Photo Viewer
    NVSTTEST.EXE 7.17.13.3182 NVIDIA 3D Vision Test Application
    NVSTRES.DLL 7.17.13.3182 NVIDIA 3D Vision Module
    nvDispSR.dll 6.14.13.3182 NVIDIA Display Server
    NVMCTRAY.DLL 8.17.13.3182 NVIDIA Media Center Library
    nvDispS.dll 6.14.13.3182 NVIDIA Display Server
    NVCUDA.DLL 8.17.13.3182 NVIDIA CUDA 6.0.1 driver
    nvGameSR.dll 6.14.13.3182 NVIDIA 3D Settings Server
    nvGameS.dll 6.14.13.3182 NVIDIA 3D Settings Server

    Win7 Pro X64 on Dell T7500, MultiTB SATA, 8GB RAM, nVidia Quadro 2000, Vegas 12, 11, 10, 9 DVDA 6.0 & 5.2(build 135) Sony HDR-CX550V, Panasonic GH3 with LUMIX G X VARIO 12-35mm / F2.8 ASPH, LUMIX G X VARIO 35-100mm / F2.8

    Stephen Crye replied 12 years, 3 months ago 2 Members · 2 Replies
  • 2 Replies
  • Norman Black

    January 28, 2014 at 3:16 am

    [Stephen Crye] “but it is interesting that the fault module was nvopencl.dll , I’m guessing that is the vegas dll that interacts with nVidia’s OpenCL api.”

    That is an Nvidia driver file implementing the OpenCL interface, or at least part of the OpenCL implementation. There might be more than one Nvidia DLL doing OpenCL work.

    When you get GPU crashes or hangs you normally see the fault module as the OCL driver DLL. In my case it is AMD (amdocl64.dll).

    Now the question is did the driver just crash by itself, or did Vegas pass some garbage data/parameters/setup/? to the driver and cause the driver to crash. That is the big/huge/massive question.

  • Stephen Crye

    January 28, 2014 at 3:44 am

    You are correct about the .dll, Norman; I should have checked.

    NVIDIA CUDA 6.0.1 OpenCL 1.1 Driver version 331.82.

    I’ve not been able to reproduce the crash. Hopefully Sony will pay attention to the crash report.

    Steve

    Win7 Pro X64 on Dell T7500, MultiTB SATA, 8GB RAM, nVidia Quadro 2000, Vegas 12, 11, 10, 9 DVDA 6.0 & 5.2(build 135) Sony HDR-CX550V, Panasonic GH3 with LUMIX G X VARIO 12-35mm / F2.8 ASPH, LUMIX G X VARIO 35-100mm / F2.8

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