final cut crashing during render

[Dave Beaty]

Final Cut Pro 6.0.3 OS 10.5.2 Intel – clean install of FCPro. not using 3rd party filters.

I have reported this using Apples Auto Report system and FCPro’s feedback…

I am having serious problems rendering certain HD material. Each render of a 40 minute DVCPro HD 1080i sequence produces numerous crashes on various clips. These crashes are preceded by numerous error in console. Most of the clips have motion and distort and broadcast safe filters applied.

Its a particularly nasty bug in that an hour or more of rendering will be lost if you don’t render in small pieces – 4 or 5 clips , saving after each render.

My sequence is using high precision YUV rendering option. Smoothcam clips are especially prone to the render crash.

I discovered that if I open console I can predict the crash a few seconds before it happens. If the FCPro errors start appearing, then I quickly cancel the render.

Here is a sample the error codes that start cascading down the console:

4/29/08 9:22:30 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** error: can’t allocate region
4/29/08 9:22:30 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** set a breakpoint in malloc_error_break to debug
4/29/08 9:22:30 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] Final Cut Pro(204,0xa00adfa0) malloc: *** mmap(size=22163456) failed (error code=12)
4/29/08 9:22:30 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** error: can’t allocate region
4/29/08 9:22:30 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** set a breakpoint in malloc_error_break to debug
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] Final Cut Pro(204,0xa00adfa0) malloc: *** mmap(size=22163456) failed (error code=12)
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** error: can’t allocate region
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** set a breakpoint in malloc_error_break to debug
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] Final Cut Pro(204,0xa00adfa0) malloc: *** mmap(size=22163456) failed (error code=12)
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** error: can’t allocate region
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** set a breakpoint in malloc_error_break to debug
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] Final Cut Pro(204,0xa00adfa0) malloc: *** mmap(size=22163456) failed (error code=12)
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** error: can’t allocate region
4/29/08 9:23:44 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** set a breakpoint in malloc_error_break to debug
4/29/08 9:23:45 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] Final Cut Pro(204,0xa00adfa0) malloc: *** mmap(size=22163456) failed (error code=12)
4/29/08 9:23:45 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** error: can’t allocate region
4/29/08 9:23:45 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] *** set a breakpoint in malloc_error_break to debug
4/29/08 9:23:45 AM [0x0-0x1c01c].com.apple.FinalCutPro[204] Final Cut Pro(204,0xa00adfa0) malloc: *** mmap(size=22163456) failed (error code=12)

Dave Beaty
Dreamtime Entertainment
1625 SE 46th St
Cape Coral FL 33904
239-549-4081
800-446-7575
dave@dreamtimeentertainment.com
http://www.dreamtimeentertainment.com

[Gary Adcock]

[Dave Beaty] “Final Cut Pro 6.0.3 OS 10.5.2 Intel”

What QT version??

this looks like a memory error how much RAM and what kind.

Have you tried reseating all of the RAM modules?

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD

[David Roth weiss]

Do either of you by chance have a Kona card installed? If so, try uninstalling athe drivers using the uninstall Kona utilty, then reinstall the latest drivers. I too was suffering catastrophic crashes during HD renders, but reinstalling the Kona drivers fixed the problem.

David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los Angeles

POST-PRODUCTION WITHOUT THE USUAL INSANITY ™

A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, and Indie Film & Documentary forums.

[Dave Beaty]

Hi Gary

QT 7.4.5 with 6 GB of RAM Kingston DDR2 FB-DIMM 800MHZ
I will do a burn in test on the RAM, but I haven’t seen this in any other heavy duty 3D rendering.

It has only occured with certain P2 source stuff that I have used effects or scaling within FCPro.

If I cancel the render and restart the render, sometimes it continues without more errors.

I’m thinking it’s somehow system related. Perhaps it’s the render target drive, which is on a Sonnet E4P via RAID drives.

Dave

Dave Beaty
Dreamtime Entertainment
1625 SE 46th St
Cape Coral FL 33904
239-549-4081
800-446-7575
dave@dreamtimeentertainment.com
http://www.dreamtimeentertainment.com

[Dave Beaty]

Hi David,

I am using Blackmagic drivers, so maybe I need to try that with the latest…

Dave

Dave Beaty
Dreamtime Entertainment
1625 SE 46th St
Cape Coral FL 33904
239-549-4081
800-446-7575
dave@dreamtimeentertainment.com
http://www.dreamtimeentertainment.com

[David Roth weiss]

Absolutely worth a try… My guess is that something changed with the current round of updaters making capture card drivers very unhappy.

David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los Angeles

POST-PRODUCTION WITHOUT THE USUAL INSANITY ™

A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, and Indie Film & Documentary forums.

[Dave Beaty]

Just an update on this issue. I never found the bug causing this. But I now know this: Changing the rendering settings to 8-Bit fixes it.

Setting them to High Precision YUV crashes during renders.

The black magic drivers didn’t seem to make a diff.

FIY

Dave

Dave Beaty
Dreamtime Entertainment
1625 SE 46th St
Cape Coral FL 33904
239-549-4081
800-446-7575
dave@dreamtimeentertainment.com
http://www.dreamtimeentertainment.com

[Lucas.negrao]

i’m having the same problem here. crashing during render without explanation, my media is in prores 422 hq 1920×1080, 60i.

no fancy hardware here, just factory macpro quad 2.8 with 2gb ram and radeon hd 2600.

switching to 8bit fixes the problem but that’s not a solution.
if anyone has any idea please share.

[Mike Parfit]

Hi, Lucas,

I’ve had this problem using HDV, DVCPRO HD, and ProRes422HQ. I’ve had it the entire time I have been using HD codecs, including before the advent of ProRes. I have a pretty big project file, but I also have some crashes with small ones. Doesn’t crash on specific clip renders, so I can’t isolate it. I have one main workaround. I physically remove the Kona 3 card. That seems to reduce the crashing a lot. In fact, I have an old G5 that used to crash a lot when the Kona 3 was in it, and I use it on the network to do much of my rendering because it’s rock solid without the card. (That, of course, requires the purchase of a second copy of FCP.)

AJA has been trying to help me solve this for about two years. We have had no luck. After watching the Activity Monitor a great deal, I believe there’s a memory leak in Final Cut that contributes to it, and the Kona 3 is not the cause but somehow makes the problem in FCP more acute.

When I called Apple for tech support they told me it’s AJA’s problem. I don’t think that’s the case.

Good luck.

Mike

[Dave Beaty]

I don’t use High Precision YUV rendering that much. When I did, using DVCProHD 1080i, that when it started. A 60 minute timeline with numerous color correction effects.

I do not have Aja. Only Multibridge.

I had to open Console and monitor it during renders. When the errors start appearing, I cancel the render, save and restart the render. This was the only way I could get through the entire render. As the crash would effectively lose the entire render up to that point, and AFAIK, it doesn’t autosave during a render.

Believe me when I was having this issue I sent feedback everytime, and also used the send report to Apple. I don’t know if they actually use those reports, but I certainly sent my share.

Dave Beaty
Dreamtime Entertainment
1625 SE 46th St
Cape Coral FL 33904
239-549-4081
800-446-7575
dave@dreamtimeentertainment.com
http://www.dreamtimeentertainment.com