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File IO Surragate in Task Manager Crashes Sony When Task Ends
Hi Everyone:
I am trying to remove File IO Surrogate from my Task Manager from Processes. When I click End Task, it crashes my Sony. This never a happened before and I am wondering if I have a larger issue. Has this ever happen to you?
I was rendering DNxHD and all was going smoothly, except I was having some sync issues and would attempt to render after file modification. My last render had lots of flickering so I searched everywhere to see if I could find the problem. When I looked in Task Manager I saw File IO Surrogate. Any help would be greatly appreciated.
Many thanks,
Debbie
PS: I did update my Norton last night. My rendering has been different since. I deactivate everything when I render; that is, Internet and other specific Task Manager processes. I also deactivate Windows and Norton updates also.
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3 Replies
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FileIoSurrogate is a process used by Sony Vegas to interface with 32-bit codecs. Quicktime is always 32-bit.
If you terminate FileIoSurrogate while Vegas is running, then Vegas is not going to like this as you have found out.
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No, don’t delete File IO Surrogate while Vegas is running, its part of it’s
processing, so that’s why it crashes.
Norton is a death trap, you shouldn’t even have it installed on your editing
system, i stay far away from anything Norton and advise everyone accordingly.
And the fact that things start behaving oddly since you update it, is a clear
sign and deactivating it alone wont help.
There are other far less intrusive and resource hogging Antivirus out there.Steve Rhoden (Cow Leader)
Film Maker & VFX Artist.
Owner of Filmex Creative Media.
Samples of my Work and Company can be seen here:
https://www.facebook.com/FilmexCreativeMedia -
Hi Steve and Norman:
Thank you so much. It’s a relief to know this.
Many thanks!
Best,
Debbie
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