Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Apple Final Cut Pro FCPX Crashing my entire OS CONSTANTLY

  • FCPX Crashing my entire OS CONSTANTLY

    Posted by Aaron Rock on July 29, 2013 at 5:14 pm

    I have been dealing with this problem for over a month now and here seems to be no clear solution. Randomly, with no predicating cause, FCPX will freeze and cause my entire OS to crash. Forcing me to do a hard reset to get anything running again.

    I’m running a Mac Pro 2 x 2.4 Quad core w/16gb memory. OSX 10.7.5, FCPX 10.7.8

    I’ve tried reinstalling FCPX’ trashing preferences, et. al., additionally there is no specified pattern as to when it crashes. Sometimes it’s with color correction, other times its simply dropping a clip into a sequence.

    Biggest issue is that it causes a COMPLETE CRASH. Everything fails, finder doesn’t work, I cant switch to other programs. The only option is a complete shutdown of my computer.

    Any Ideas on this? I’m trying very hard to believe that FCPX can one day become a professional editing program. However problems like this continue to reenforce my skepticism.

    Thanks for any feedback you can give.

    Bill Davis replied 11 years, 2 months ago 14 Members · 28 Replies
  • 28 Replies
  • Ronny Courtens

    July 29, 2013 at 5:38 pm

    When you get complete system freezes there is a big chance that something is wrong with your system, and not necessarily with FCPX. Just a few thoughts:

    Check your startup disk first. Do you have enough free space left on the drive? Also run Disk Warrior to check if the drive is still working as it should.

    If your startup disk is okay next thing I would check is the drive on which your FCPX Projects and Events are stored. Same procedures: free space and drive check.

    If you don’t have any problems with your drives create a new admin. user account on your system. Do not import any of the settings from the old account, just install and use FCP X from the new account. If this works without any further crashes you should do a clean OS re-install.

  • James Cude

    July 29, 2013 at 5:47 pm

    Zapping NVRAM/PRAM may also help- https://support.apple.com/kb/ht1379

  • T. Payton

    July 29, 2013 at 6:23 pm

    A freeze like that defiantly sounds like a hardware problem. A buddy of mine had that happen with his iMac. Make sure your Time Machine backup is updated and then take it to an Apple Store.

    ——
    T. Payton
    OneCreative, Albuquerque

  • Doug Metz

    July 29, 2013 at 6:28 pm

    Full system hang / crash could also be due to bad RAM or video card.

    In addition to checking and repairing the disks, you should also run the extended hardware test.

    Something else that I do once or twice a year is open the machine, thoroughly blow out all of the dust, and re-seat RAM and all the cards. Make sure it’s unplugged, naturally. ;o)

    Doug Metz

    Anode

  • Jeff Kirkland

    July 29, 2013 at 9:23 pm

    It sounds like way more than an FCPX issue. I’d lean towards something hardware related but you never know. A friend recently had mysterious crashes with FCPX that locked up the entire machine and it turned out to be a corrupt font.

    Anyway, if reinstalling X didn’t make a difference then it’s probably time to go the whole hog and do a clean install. There are just so many things that could be off kilter OS wise that just nuking the whole thing is usually the fastest option.

    If that doesn’t work, then it’s a hardware issue and I’d put money on the GPU although I’ve seen some severe OS lockups when a drive intensive app (that’s definitely FCPX) is accessing a physically failing hard drive.

    Jeff Kirkland | Video Producer | Southern Creative Media | Melbourne Australia
    http://www.southerncreative.com.au | G+: https://gplus.to/jeffkirkland | Twitter: @jeffkirkland

  • David Powell

    July 29, 2013 at 9:31 pm

    Nope definitely an FCP X issue imo. The same thing happens to me. And it only happens when using X. The whole OS hangs except the mouse movement forcing me to do a hard reset. My imac was recently diagnosed with a clean bill of health from the Apple Store.

  • Jeff Kirkland

    July 29, 2013 at 9:53 pm

    I’m not saying that its not FCPX that’s triggering the crash but if X has been completely removed and reinstalled and it still happens then its not internal corruption within FCPX but an interaction between FCPX and something else.

    The crash has only recently started happening and FCPX hasn’t changed in months so logically there’s been a change in something external to X that’s causing a crash now.

    The trick is to figure out what that something is. There’s 1001 things it could be so unless you’ve got endless hours to kill, my goto plan is always a clean install & keep my fingers crossed it isn’t hardware.

    Jeff Kirkland | Video Producer | Southern Creative Media | Melbourne Australia
    http://www.southerncreative.com.au | G+: https://gplus.to/jeffkirkland | Twitter: @jeffkirkland

  • Aaron Rock

    July 29, 2013 at 10:11 pm

    Thank you all for the feedback,
    David, thank you for assuring me that I’m not the only one who’s come across this. Like you said, the issue only seems to happen with FCPX. Unfortunately the crash is so complete that it doesn’t even generate errors on the log in console. Thus I have no direction to go in to fix it.
    Like you said Jeff, I could spend weeks tinkering to try and find the root of the problem and not get to the cause.

    A few points to make: NVRAM I did reset. Will check to make sure the ram installed is seated properly. Disk utility, disk permissions, all come back okay. I’m not supported for the AHT (a major PIA). So my next hope is apple support. Once I get to the root of this I will be sure to share it here.

    Thanks again.
    Aaron Rock

  • Mark Smith

    July 29, 2013 at 10:16 pm

    I had a similar issue on my Mac mini once which is one of my fcpx machines . I had to sort through the various video codecs installed and eliminate a corrupted codec plugin which solved the problem for me .

  • Jaime Prater

    August 20, 2013 at 1:36 am

    This same exact thing is happening to me. If FCPX is open, eventually the system will freeze/crash. It’s only when FCPX is operating.

Page 1 of 3

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy