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FCP X 10.0.3 and AJA ioHD
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With all due respect, the issue here is not just Apple, its the paucity of information coming from AJA regarding the ioHD.
Their rare cryptic statements are a poor show. Gary, they don’t need an apologist in this case, they need to effect better customer support communication, one that honestly serves their customer base. Their products are not cheap and in todays economic climate most of us need to know what is happening with products that we have invested it and what future potential still have before we reinvest. Earlier, it was positively indicated that the ioHD would SOON work with FinalCut Pro X—a beta driver was forthcoming. Suddenly the information disappeared from their website with a deafening silence from their side. Their recent post here was not helpful.
They have a well earned reputation as being better than Blackmagic and Matrox in customer service. Interesting to see how well that holds up in this case. For us to be patient we also need clarity from the company (third party assumptions are not good enough) and an assurance of commitment to this product. Only fair dinkum!
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Hello AJA Sales Department!
it has been a year now after your response. Are we going to see a support update in the next version????
From the looks it we won’t be but I would like to get a confirmation from the source.
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